Healthcare Call Center Executive

1 day ago


Hyderabad, Telangana, India FMS Dental Hospital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Us:

FMS Dental is one of Indias largest and most trusted dental care providers with 32+ years of excellence, 14 centers across Hyderabad & Kochi, and international recognition for advanced dental treatments.

Role & Responsibilities:

  • Handle inbound & outbound calls related to patient inquiries, appointments, and service information.
  • Provide empathetic and professional communication to patients.
  • Maintain accurate patient interaction records in the system.
  • Coordinate with doctors and clinic staff for smooth patient flow.
  • Achieve call quality and patient satisfaction benchmarks.

Desired Candidate Profile:

  • Minimum 2 years of experience in a healthcare call center / customer care role.
  • Excellent communication skills in English, Hindi, and Telugu (multilingual proficiency is an advantage).
  • Patient-friendly attitude with problem-solving skills.
  • Ability to work in a fast-paced clinical environment.

Qualifications:

  • Graduate in any discipline.
  • Healthcare or dental background preferred, but not mandatory.

Employment Type:

Full-time

Perks & Benefits:

  • Attractive salary package with performance incentives.
  • Opportunity to work with India's leading dental hospital chain.
  • Growth & training opportunities in healthcare communication.

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