
Healthcare Call Center Executive
1 day ago
About Us:
FMS Dental is one of Indias largest and most trusted dental care providers with 32+ years of excellence, 14 centers across Hyderabad & Kochi, and international recognition for advanced dental treatments.
Role & Responsibilities:
- Handle inbound & outbound calls related to patient inquiries, appointments, and service information.
- Provide empathetic and professional communication to patients.
- Maintain accurate patient interaction records in the system.
- Coordinate with doctors and clinic staff for smooth patient flow.
- Achieve call quality and patient satisfaction benchmarks.
Desired Candidate Profile:
- Minimum 2 years of experience in a healthcare call center / customer care role.
- Excellent communication skills in English, Hindi, and Telugu (multilingual proficiency is an advantage).
- Patient-friendly attitude with problem-solving skills.
- Ability to work in a fast-paced clinical environment.
Qualifications:
- Graduate in any discipline.
- Healthcare or dental background preferred, but not mandatory.
Employment Type:
Full-time
Perks & Benefits:
- Attractive salary package with performance incentives.
- Opportunity to work with India's leading dental hospital chain.
- Growth & training opportunities in healthcare communication.
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