
Call Center Assistant
21 hours ago
Job Title: Call Center Assistant (UK Time Zone – Dental Company)
Company: Imperial Dental Group
Location: Hyderabad, India (Work from Office)
Job Type: Full-time
Industry: Dental / Healthcare
Work Schedule: 6 days a week, UK time zone
Salary: ₹40,000 – ₹50,000 per month (based on experience)
About Us
Imperial Dental Group is a UK-based dental company committed to providing top-tier patient care across our clinics. Our back-office and support teams play a critical role in delivering excellent service — and we're expanding our Hyderabad office to include a full-time Call Center Assistant.
If you're a confident communicator, quick on the phones, and can keep calm under pressure, this role is for you. You'll act as the first point of contact for patients, helping them with appointments, queries, and follow-ups — all while working according to UK time zone hours.
Key Responsibilities
- Handle inbound and outbound calls for UK dental clinics
- Schedule, confirm, and update patient appointments
- Provide accurate information about treatments, timings, and clinic locations
- Handle patient queries, complaints, and concerns in a professional manner
- Maintain clear and accurate records of all interactions
- Follow scripts and procedures while remaining personable and empathetic
- Coordinate with UK-based staff to relay messages or updates
- Ensure high-quality service and patient satisfaction at all times
- Assist with administrative follow-ups such as email or WhatsApp messaging
Requirements
- 1–2 years of call center or customer service experience (preferably with UK or international clients)
- Excellent spoken and written English
- Clear, professional phone etiquette
- Ability to work on-site in Hyderabad and follow UK time zone hours
- Strong interpersonal and communication skills
- Comfortable with basic computer tasks, call logs, and data entry
- Ability to multitask and stay calm under pressure
- Reliable, punctual, and self-motivated
- Experience in dental, medical, or healthcare-related customer support
- Familiarity with UK accents and patient expectations
- Prior use of CRM or call management systems
Job Details
Location: Hyderabad, India (on-site)
Working Hours: UK business hours (approx. 9 AM – 6 PM GMT / 1:30 PM – 10:30 PM IST)
Working Days: 6 days a week (Monday to Saturday)
Salary: ₹40,000 – ₹50,000 per month depending on experience
Why Work With Us?
Work with a respected UK dental brand
Professional, structured, and supportive work environment
Long-term opportunity with room to grow
Learn international standards of customer service
Be part of a growing global support team
How to Apply
Send your updated CV along with a short cover letter or voice introduction (optional but encouraged) showcasing your communication skills and relevant experience.
Job Type: Full-time
Pay: ₹40, ₹50,000.00 per month
Work Location: In person
-
Call Center Executive
2 weeks ago
Hyderabad, Telangana, India Ankura Hospital Full time ₹ 3,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesHandling many inbound and outbound calls to and from customers, data maintenance and MIS reports.Ensure that the waiting time for patients is less. To handle entire telephone and reception activities.Answer inbound phone calls in a professional and courteous manner and record accurate notes.Converse with patients with a positive,...
-
Call Center Executive
2 weeks ago
Hyderabad, Telangana, India Talent Corner Hr Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearResponsive and empathetic Call Center Executive. Need quick thinking and calm communication to manage emergency calls. You will be the first point of contact for individuals in distress, ensuring prompt coordination with emergency services. Required Candidate profilePrior call center or emergency dispatch experience is a plus. excellent communication skills...
-
Call Center Manager
1 day ago
Hyderabad, Telangana, India Imperial Dental Group Full time ₹ 3,60,000 - ₹ 7,20,000 per year**Job Title:** Call Center Manager (UK Time Zone – Dental Company)**Company:** Imperial Dental Group**Location:** Hyderabad, India (Work from Office)**Job Type:** Full-time**Industry:** Dental / Healthcare**Work Schedule:** 6 days a week, UK time zone**Salary:** ₹60,000 per month**About Us**Imperial Dental Group is a UK-based dental company known for...
-
Call Center Executive
2 weeks ago
Hyderabad, Telangana, India La Belle Body Care Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob Description:We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 2 years of experience (at least one year of telecalling experience)ResponsibilitiesShould have good oral and written communicationShould possess good interpersonal skillsResponsible to handle the incoming and outgoing...
-
Call Center Executive
4 weeks ago
Hyderabad, Telangana, India Fourth Act Studios Full timeFourth Act Studios is India's first dedicated Previsualization and Animation company. We collaborate with leading directors, production houses, and brands to deliver high-quality previs, animation, and cinematic storytelling.Role OverviewWe are seeking a Call Center Executive who will act as the first point of contact for Fourth Act Studios. The role focuses...
-
Call Center Executive
4 weeks ago
Hyderabad, Telangana, India Fourth Act Studios Full timeFourth Act Studios is India's first dedicated Previsualization and Animation company. We collaborate with leading directors, production houses, and brands to deliver high-quality previs, animation, and cinematic storytelling.Role Overview We are seeking a Call Center Executive who will act as the first point of contact for Fourth Act Studios. The role...
-
Call Center Executive
1 week ago
Hyderabad, Telangana, India Fourth Act Studios Full time ₹ 6,00,000 - ₹ 12,00,000 per yearFourth Act Studios is India's first dedicated Previsualization and Animation company. We collaborate with leading directors, production houses, and brands to deliver high-quality previs, animation, and cinematic storytelling.Role OverviewWe are seeking aCall Center Executivewho will act as the first point of contact for Fourth Act Studios. The role focuses...
-
Call Center Representative
2 weeks ago
Hyderabad, Telangana, India Voice Soft Solutions Pvt Ltd Full time ₹ 2,40,000 - ₹ 4,80,000 per yearAustralian Company is looking for experienced call center executives to work for an outbound sales process. Day-Shift. Work from home (Candidates must have a computer, internet & head set). Excellent communication skills in English with a good accent is mandatory. Please call for an interview.Job Types: Full-time, PermanentPay: ₹25, ₹40,000.00 per...
-
BPO (Call Center Manager)
2 weeks ago
Hyderabad, Telangana, India Fireblaze AI School Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per yearJob InformationDate Opened09/11/2025Job TypeFull timeIndustryOtherWork Experience5+ yearsSalary₹40,000+CityHyderabadState/ProvinceTelanganaCountryIndiaZip/Postal Code500001About UsFireblaze AI School is a part of Fireblaze Technologies which was started in April 2018 with a Vision to Up-Skill and Train in emerging technologies.Mission Statement"To Provide...
-
Call Center Trainer
1 week ago
Hyderabad, Telangana, India Star Fertility Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesPosition Summary:We are seeking a Healthcare Sales Call Center Trainer to lead training initiatives for our customer care executives at Ferty 9. This role focuses on enhancing customer acquisition, brand awareness, and engagement in the healthcare and fertility sectors.As Telangana and Andhra Pradeshs largest Fertility Brand, you'll be...