bpo call center
6 days ago
Job Title: BPO Calling – Apprentice Program (Mumbai)
Location: Mumbai, Maharashtra
Job Type: Full-Time | Work from Office
Stipend: ₹20,000 – ₹25,000 per month + Incentives + Rewards + Travel Discounts
Shift: Rotational Shifts
Education: Graduate (Pass-out 2021–2025)
Experience: Fresher-friendly (No prior experience required)
Key Responsibilities:
- Make outbound calls to potential and existing customers
- Answer incoming customer queries related to travel, bookings, or services
- Maintain accurate records of customer interactions and transactions
- Resolve customer complaints and ensure customer satisfaction
- Coordinate with internal departments to fulfill customer needs
- Meet performance targets and service level standards
- Maintain a high level of professionalism during interactions
Eligibility Criteria:
- Excellent verbal and written communication skills
- Graduate (Pass-out years 2021 to 2025 only)
- Candidates must NOT hold the following qualifications: B.Tech, BE, BSc IT, Master's degrees
- Must have all semester mark sheets available
- Should not have an existing PF account
- Willingness to work in rotational shifts and from office (Mumbai)
Job Types: Full-time, Fresher
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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