Customer Service Manager

6 days ago


Bengaluru, Karnataka, India Reliance Jio Infocomm Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year
Job Description

Posted Date:
24 Oct 2025

Function/Business Area:
Customer Service

Location:
Bangalore

Job Responsibilities:

  1. Handhold Account at Post Delivery Phase
  2. Service review with Accounts
  3. Drive Self care with Accounts
  4. MACD fulfilment and doc. compliance
  5. Influencers and VIP service
  6. Complaint, escalation and dispute resolution with A/c
  7. Revenue collection from the account

Education Requirement:
Graduate / Post-graduate/ MBA (tier II)

Experience Requirement:
years

Skills & Competencies:

  1. Problem solving and analytical ability
  2. Know how of customer expectations, customer application ecosystem & management
  3. Excellent verbal communication and listening skills
  4. Ownership mind and solution approach
  5. Senior staff interaction/ Influencing ability

Please update your profile and upload resume to apply.

Location Map: Bangalore



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