Medi Assist

JOB DESCRIPTION POSITION 8: TEAM LEADER ACCOUNT MANAGEMENT / RELATIONSHIP PERSONNEL PURPOSE OF ROLE: Ensure smooth claims processing for customers. Lead a team of helpdesk personnel including implants, semi-implants, account management and document pickup team.Management Level Industry Type Mid Management Insurance, Service Industry Visit customers...

Role & responsibilitiesEnsure team members are visiting the customers place as per the scheduleMonitor the team members activity in terms of volumes (documents collected)Review the queries received from the customer and the responses from the team membersHelp team members in resolving escalations from customersReview the reports sent by the team members and...

Company Description Mahaveer Medi-Sales Pvt. Ltd. (MMSPL) has been a trusted name in pharmaceutical distribution in Bangalore for over two decades. With a robust and far-reaching distribution network, MMSPL has established itself as a leading partner to top Indian and multinational pharmaceutical companies. Renowned for its commitment to quality and...

Role & responsibilitiesMaintain relationship with insurers.Manage their queries and resolve them satisfactorily.Meet important clients regularly.Check status of clients, work with internal team members to clear outstanding and pending claimsInteract with internal & external stake holders to ensure customer queries are addressed in a timely mannerEncourage...

Ensure team members are visiting the customers place as per the scheduleMonitor the team members activity in terms of volumes (documents collected)Review the queries received from the customer and the responses from the team membersHelp team members in resolving escalations from customersReview the reports sent by the team members and take necessary actions...

Job Title: Scheduler - Workforce Management (WFM)Department: WFMJob Summary:The Workforce Management Scheduler is responsible for optimizing staffing levels to meet service demands while ensuring compliance with company policies and regulations. This role involves analyzing claim volumes, forecasting and creating effective schedules for various teams to...

Role & responsibilities :Manage the performance of the key accounts in the branchesSet goals and targets for the teams. Monitor and review the performance of the team periodically.Preparation of reports which will be shared with other teams.Understand the training needs of team members, develop them through training, coaching and mentoring sessions.Handle...

JD Account Management- Senior ExecutiveJob Responsibilities: Client ServicingReceive and check claim documents for completeness and advice employeesregarding pending documents, if any.Track and control documents to ensure TAT of claims/cards as per SLA.Feedback from Insurers and Corporates.Additional revenue opportunities from existing Corporates.Respond to...

Job Description:Check the medical admissibility of a High Value claim, scrutinize and process it as per terms & conditions of insurance policy.Handle escalations, customer queries and responding to mails accordinglyEffectively manage the team so that the targets are met while reducing the no. of IRs raised.Ensure that the claims are approved or denied as per...

Check the medical admissibility of claim by confirming diagnosis and treatment detailsVerify the required documents for processing claims and raise an information request in case of an insufficiencyApprove or deny claims as per T&C within TATWORK FROM OFFICE ONLYThanks & RegardsRonojoy Bagchi