General Manager
7 days ago
Responsibilities:
- Develop and implement strategic plans to optimize last-mile delivery operations for our new B2B business.
- Manage and coordinate with fuel delivery partners, drivers, and other stakeholders to ensure seamless execution of delivery operations.
- Utilize a data-driven approach to monitor delivery performance, track key metrics, and implement improvements to enhance efficiency and customer satisfaction.
- Resolve delivery issues, address customer inquiries, and provide exceptional service to our B2B clients.
- Has hand on experience and knowledge of Vehicle Maintenance and its compliances.
- Ensure compliance with all transportation regulations and company policies.
- Identify opportunities to streamline operations, reduce costs, and improve overall service quality.
- Collaborate with cross-functional teams, including sales, customer service, and technology, to achieve business objectives.
Experience Required:
- Proven experience of 12 years+ in managing last-mile B2B operations in India is essential.
- Strong understanding of India's geography, transportation infrastructure, and local regulations.
- Vehicle and Driver management is must and is aware of related vehicle compliances.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Tech and data savvy, with proficiency in logistics software and tracking systems.
- Exceptional communication, leadership, and interpersonal skills.
- Experience with new business launches or expansions.
- This is an immediate joiner position.
- The role requires working from our Gurgaon office for 6 days a week.
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