
Cafe Manager
2 weeks ago
Job Title: Café Manager
Location: Delhi NCR
Company: Cafe Coffee Day
About the Role:
We are looking for a highly motivated and customer-oriented Café Manager to oversee the daily operations of our café. The ideal candidate will be responsible for ensuring smooth functioning, delivering excellent customer service, managing staff, and achieving business targets.
Key Responsibilities:
Manage day-to-day café operations including staff supervision, inventory control, and cash handling.
Recruit, train, and motivate team members to deliver outstanding customer service.
Monitor food and beverage quality, hygiene, and safety standards.
Plan and implement strategies to maximize sales, profitability, and customer satisfaction.
Handle customer complaints and resolve issues effectively.
Prepare daily/weekly reports on sales, expenses, and performance.
Coordinate with vendors and suppliers for timely stock replenishment.
Ensure compliance with company policies, health & safety regulations, and licensing laws.
Requirements:
Proven experience as a Café Manager, Restaurant Manager, or similar role.
Strong leadership and people management skills.
Graduation is Mandatory
Excellent communication and problem-solving abilities.
Knowledge of café operations, including stock management and POS systems.
Ability to work under pressure in a fast-paced environment.
Flexibility to work in shifts, weekends, and holidays if required.
Minimum qualification: Graduate degree/diploma in Hospitality or related field (preferred).
What We Offer:
Competitive salary
Growth and career development opportunities.
Employee discounts and benefits.
A dynamic and supportive work environment.
To Apply: Send your resume to or contact us
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