Cafe Assistant

1 day ago

Delhi, Delhi, India Cafe Vagabond Full time ₹ 1,20,000 - ₹ 2,40,000 per year

He is responsible for taking orders, preparing and serving food and beverages, and ensuring a clean and welcoming environment for customers.

Responsibilities

  • Customer service: Greet customers, answer the queries about menu, provide recommendations, and handle complaints professionally to ensure a positive customer experience.
  • Order processing: Take customer orders accurately and input them into the point-of-sale (POS) system. Process payments efficiently, handling cash and card transactions.
  • Food and beverage preparation: Prepare hot and cold beverages (such as coffee, espresso drinks, tea, and smoothies) and food items (including wraps, sandwiches, and salads) according to established recipes and quality standards.
  • Maintain cleanliness: Keep all work areas, including the counter, food preparation stations, and seating areas, clean and organized.
  • Inventory management: Monitor and restock inventory, including coffee beans, food ingredients, and supplies like napkins and cups. Assist with tracking stock levels and reporting shortages to management.
  • Adherence to regulations: Follow all health, safety, and sanitation guidelines to ensure a safe environment for both customers and staff.
  • Team collaboration: Work effectively with other team members.

Qualifications and skills

  • Qualification: Minimum 10th Pass.
  • Experience: Previous experience in a cafe, hospitality, or customer-facing role.
  • Communication skills: Must have good verbal and interpersonal skills to engage with customers and work collaboratively with colleagues.
  • Multitasking ability: Strong time management and the ability to handle multiple tasks simultaneously in a fast-paced environment are crucial.
  • Attention to detail: A commitment to accuracy is needed for taking complex orders, handling cash, and maintaining quality in food and drink preparation.
  • Knowledge of food safety: Familiarity with health and hygiene regulations is important.
  • Basic math skills: Competence in basic arithmetic is needed for accurately processing transactions and handling cash.

Positive attitude: A friendly, approachable, and customer-focused demeanour is essential for creating a welcoming atmosphere and encouraging repeat business.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,005.38 per month

Work Location: In person

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