Operations Manager_International Voice

Role & responsibilitiesRole involves working on Voice (inbound and outbound) queues basis the alignment. Need to understand the customer query / concern and take appropriate action accordingly. This can involve a certain amount of investigative work, checking for process via different tools. Working as part of a team to consistently deliver good customer...

Travel Consultant Voice & Back Office (Airline Ticketing / Hotel Booking / Trip Advisory)What You'll DoAs a Travel Consultant, you'll be the go-to person for our customers, helping them plan their perfect trips. This role combines both voice-based customer service and essential back-office support. Your responsibilities will include:Assisting customers with...

Job DescriptionWe&aposre Hiring | International Voice Process Night ShiftShift Timing: 5:30 PM 2:30 AM (Monday to Friday)Location: Gurgaon sec 19 , Udyog vihar---About Us:V Power Logistics is a fast-growing logistics company with expanding operations in the US. We specialize in providing reliable freight and logistics solutions. Were on the lookout for...

Job Description#Teleperformance is hashtag for Assistant Manager - Operations.Required Skills:1. Candidate should have at least two years of experience as an Assistant Manager -Ops in International BPO and voice Process.2. Graduation is a must.3. Comfortable to work in rotational shift.4. Must have experience in handling more the 40 FTE's

Job Title: Sr QA, TL, and Ops ManagerThis is a unique opportunity to excel in a challenging role that combines quality assurance, team leadership, and operations management.Key Responsibilities:Handle inbound and outbound calls for international customers ensuring excellent customer service and resolving queries or technical issues efficiently.Provide...

Role Summary:We are seeking an experienced Operations Manager to oversee daily operations and ensure smooth execution of tasks.The ideal candidate should possess excellent leadership skills, be comfortable working in rotational shifts, and have a graduation degree.Key Responsibilities include managing daily operations, supervising team members, maintaining...

Imagine shaping the future of how enterprises engage with their customers through AI voice agents. This is your chance to join a team where strategy, customer impact, and AI come together.You will work closely with new customers to understand their needs, design tailored solutions, and drive successful implementations. As a senior implementation and...

Job Summary:We are seeking a dynamic and target-oriented Assistant Manager Outbound Sales to lead a high-performing telesales team in a fast-paced BPO environment. The ideal candidate will have experience in managing voice-based outbound sales processes, with a strong focus on achieving revenue goals and improving team performance.Key Responsibilities:Manage...

Ready to shape the future of work?At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform...

We're looking for anOperations & Customer Service Leadto join our team and take charge of the behind-the-scenes magic that keeps our swimwear brand running smoothly. From order fulfilment to customer happiness, you'll be at the heart of our daily operations.Responsibilities:Order Management & FulfilmentTrack, process, and manage online orders across...