Customer Care Executive

2 weeks ago

Bengaluru, Karnataka, India Varthana Finance Pvt Ltd Full time ₹ 15,000 - ₹ 3,00,000 per year

Job Summary

Varthana is looking for an Executive- Customer Experience who will be handling customer queries through inbound /outbound calls and emails and responding to & resolving their queries, requests, and complaints. The candidate will be ensuring high standards of service levels, process adherence, and customer satisfaction while interacting with customers and the team. The incumbent will also be working on new financial innovations, MS Office, CRM, telephony, IVR, and outbound and inbound call centers.

Key Role Deliverables

● CustomerEngagement: ○ HandlingCustomer interactions at inbound/outbound call center and email desk ○ Resolving Customer queries, requests, and complaints by providing correct and complete information to customers within defined timelines ○ Capturing correct and complete details of Customer interaction

QualityService: ○ Reachingouttonon-engaged, irate, delinquent Customers on a regular/project basis ○ Demonstrating high standards of customer experience by focusing on customer empathy, understanding customer needs, and expectations, and making efforts to make them aware and engaged

● Relationship Management: Building a solid relationship with the customers and with internal departments for

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹300,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer

  • Customer Care Executive

    3 weeks ago

    Bengaluru, Karnataka, India Boxiva Luxury Gifting Full time

    We are looking for a Customer Care and Corporate Sales Tele Calling Executive (Salary Range: 25k-35k + Incentives), who will be the SPOC for all communications with our customers. Should be a multi tasker and capable of handling leads, customer queries and resolving them in a time bound manner.ResponsibilitiesRespond to all customer calls & emails and...

  • Customer Care Executive

    3 weeks ago

    Bengaluru, Karnataka, India Boxiva Luxury Gifting Full time

    We are looking for a Customer Care and Corporate Sales Tele Calling Executive (Salary Range: 25k-35k + Incentives), who will be the SPOC for all communications with our customers. Should be a multi tasker and capable of handling leads, customer queries and resolving them in a time bound manner.ResponsibilitiesRespond to all customer calls & emails and...

  • Customer Care Executive

    3 weeks ago

    Bengaluru, Karnataka, India Boxiva Luxury Gifting Full time

    We are looking for a Customer Care and Corporate Sales Tele Calling Executive (Salary Range: 25k-35k + Incentives), who will be the SPOC for all communications with our customers. Should be a multi tasker and capable of handling leads, customer queries and resolving them in a time bound manner. Responsibilities Respond to all customer calls & emails and...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India Marketing Infotech Full time

    Company DescriptionWelcome to Marketing Infotech, based in Delhi At MI, we blend simplicity and creativity to elevate your online presence. We are a digital marketing agency dedicated to helping brands achieve high ROI by understanding and amplifying their unique stories. Our team ensures that every digital interaction makes a significant impact. Join us to...

  • Customer Care Executive

    1 week ago

    Bengaluru, Karnataka, India Al Fahad Full time ₹ 1,80,000 - ₹ 2,00,000 per year

    Job Title: Customer Care ExecutiveLocation: BangaloreExperience Required: Minimum 6 YearsWorking Days: 6 Days a WeekSalary: ₹18,000 – ₹20,000 per monthEmployment Type: Full-TimeJob Summary:We are looking for a highly experienced and customer-focused Customer Care Executive to join our team in Bangalore. The ideal candidate must have a minimum of 6...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India TheBrightLayer Full time

    Company DescriptionTheBrightLayer specializes in website development, mobile application development, cloud services, and UI/UX design, delivering technology that drives growth, efficiency, and innovation. Our mission is to make technology work for businesses by combining creativity, strategy, and technical expertise to deliver impactful digital solutions....

  • Executive Customer Care

    3 weeks ago

    Bengaluru, Karnataka, India Aster DM Healthcare Full time

    Job DescriptionASTER DM HEALTHCARE LIMITED is looking for Executive Customer Care to join our dynamic team and embark on a rewarding career journey- Responding to customer inquiries- Resolving customer complaints and issues in a timely manner- Providing information about products and services- Managing customer accounts and updating customer information-...

  • Customer Care Executive

    19 hours ago

    Bengaluru, Karnataka, India HIVADO Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Care & Tele-Sales AssociateReports To: Founder / CEOLocation: BangaloreKey Responsibilities:Customer Care (Inbound)• Handle inbound calls, WhatsApp queries, and emails for order status, returns, product questions.• Deliver prompt, polite, and solution-oriented responses to ensure high customer satisfaction (CSAT).• Maintain detailed...

  • Customer Care Executive

    1 week ago

    Bengaluru, Karnataka, India Lavikk Business Solutions Full time ₹ 21,000 - ₹ 31,000 per year

    Hiring Customer Care Executive Location -Bangalore Electronic City Night Shift (Immediate Joiners Only) Freshers or experienced both are welcome If you possess excellent communication skills, a strong command in English Grad or UG both can apply Required Candidate profileSkills & Qualifications:- Fluency in English with strong grammar and clear...

  • Executive - Customer Care

    19 hours ago

    Bengaluru, Karnataka, India Prerana Motors Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Executive Customer Service (Care).Reputed Automobile Dealership for TATA Motors Ltd., looking for talented youngsters to join their Motor Insurance team at Central Bangalore.You will be responsible for timely issuance of motor policies to new customers by co-ordinating with the sales team, answering customer queries and working on dedicated software.The...