Customer Care Executive
9 hours ago
Company Description
LAL is a beloved brand that brings the magic of traditional Indian sweets and snacks to everyday moments. Known for its extensive range of mithai, namkeen, and cookies, LAL crafts each product with authentic recipes and high-quality ingredients. Our offerings, which are 100% vegetarian, are perfect for gifting and travel and are available PAN India. Whether it's a festive occasion or a simple craving, LAL aims to bring joy in every bite.
Role Description
This is an on-site internship role for a Customer Care Executive located in Bengaluru. The Customer Care Executive will assist in handling customer inquiries, providing product information, and resolving issues efficiently. Day-to-day tasks include responding to customer calls and emails, updating customer records, and working closely with the team to improve service delivery. The intern will also help in gathering customer feedback to enhance overall satisfaction.
Qualifications
- Strong communication and interpersonal skills
- Ability to manage customer inquiries and issues
- Proactive and problem-solving attitude
- Previous experience in customer service roles is beneficial
What we offer:
- In-office role (Bengaluru)
- Professional training in communication and customer handling
- Opportunity to work with a fast-growing FMCG brand
- Performance-based chance to convert into a full-time role
We are looking for immediate joiner and if you are okay for 6 days working then kindly apply.
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