Technical Support Executive
2 weeks ago
Dear Candidate,
We are looking for Technical Support Executive for IT WEB SERVICES. The candidate must have good communication skills with an good command in English.
Major Responsibilities :
Understand the product scope & USP'sProvide product training & demonstration to clients
Understand the scope of client new customizations
Handling Customer queries and complaints in real time via phone, chat, email and ticket.
Being good associate between Clients & Technical team
Daily client customization update
Lineup new customizations, issues with technical team & priorities it
Must be fluent in clear easy to understand spoken English
Must have excellent written and spoken communication skills
Role Operations Executive
Industry Type: IT-Software, Software Services
Functional Area :: Travel - IT - Software CRM
Employment Type : Full Time, Permanent
Role Category : Client Service & Support
Job Types: Full-time, Permanent
Pay: ₹14, ₹15,000.00 per month
Benefits:
- Paid sick time
- Work from home
Experience:
- Technical Support: 1 year (Required)
Language:
- English (Preferred)
Work Location: Remote
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