SQL Technical Support Engineer

1 day ago

Hyderabad, Telangana, India ICONIC BUSINESS SOLUTION LLP Full time ₹ 45,00,000 per year

ob Title: SQL Technical Support Engineer

Department: IT / Database Support

Location: Hyderabad

Employment Type: Full-time

Job Summary:

We are seeking a skilled and detail-oriented SQL Technical Support Engineer to join our team. The ideal candidate will provide technical assistance to clients and internal teams by troubleshooting SQL-related issues, optimizing database performance, and ensuring data integrity. You will serve as the primary point of contact for resolving SQL database incidents and providing proactive support.

Key Responsibilities:

  • Provide technical support for SQL Server databases, including installation, configuration, maintenance, and troubleshooting.
  • Diagnose and resolve database performance issues, query errors, deadlocks, and connectivity problems.
  • Analyze, debug, and optimize SQL queries, stored procedures, and triggers.
  • Work closely with application developers and system administrators to identify and fix database-related issues.
  • Monitor SQL Server performance using tools like SQL Profiler, Performance Monitor, and Query Store.
  • Manage backup, recovery, and security configurations.
  • Support database migrations, upgrades, and patching activities.
  • Prepare technical documentation, knowledge base articles, and root cause analysis reports.
  • Provide timely updates to customers and ensure SLA compliance.
  • Participate in on-call rotations and handle escalated incidents.

Required Skills & Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Must have 2-5 years experience in SQL Queries
  • 2–5 years of hands-on experience in SQL Server administration and support.
  • Strong knowledge of T-SQL, indexing, query optimization, and database design.
  • Experience with SQL Server Management Studio (SSMS) and related tools.
  • Understanding of Windows Server environments and network connectivity.
  • Familiarity with backup and restore strategies, high availability, and replication.
  • Excellent problem-solving, communication, and customer service skills.
  • Ability to work independently and handle multiple priorities.

Preferred Qualifications:

  • Experience with Azure SQL, MySQL, or PostgreSQL is a plus.
  • Knowledge of PowerShell, Python, or scripting for automation.
  • Certification such as Microsoft Certified: Azure Database Administrator Associate or MCSA: SQL Database Administration.

Key Attributes:

  • Strong analytical and troubleshooting mindset.
  • Customer-focused with a proactive approach to problem resolution.
  • Team player with the ability to communicate technical details clearly to non-technical users.

Job Type: Full-time

Pay: ₹20, ₹37,500.00 per month

Work Location: In person

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