SQL - Support Engineer

4 days ago


Hyderabad, Telangana, India Omega Healthcare Full time ₹ 20,00,000 - ₹ 25,00,000 per year

About the Role:

We are looking for a seasoned SQL Support Engineer with 6 to 8 years of experience to provide advanced technical support for our database systems and applications. This role involves troubleshooting complex SQL issues, ensuring high availability, and supporting internal and external stakeholders.

Key Responsibilities:

  • Provide L2/L3 support for SQL-related issues across production and development environments.
  • Troubleshoot and resolve performance bottlenecks, query failures, and data inconsistencies.
  • Monitor database health and implement proactive measures to prevent downtime.
  • Collaborate with engineering and DevOps teams for deployment and maintenance.
  • Document solutions, create knowledge base articles, and train junior support staff.
  • Ensure compliance with data security and privacy regulations.

Technical Skills Required:

  • Expertise in SQL (PostgreSQL, MS SQL Server, MySQL).
  • Strong understanding of database architecture, indexing, and optimization.
  • Experience with monitoring tools and performance tuning techniques.
  • Familiarity with ticketing systems (JIRA, ServiceNow) and support workflows.
  • Knowledge of backup, recovery, and disaster recovery strategies.

Preferred Qualifications:

  • Experience in healthcare, fintech, or enterprise SaaS environments.
  • Exposure to cloud-based database services (RDS, Cloud SQL).
  • Understanding of ITIL processes and service-level agreements (SLAs).

For any quiers contact: JOY


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