MS SQL Support Engineer

3 days ago

Hyderabad, Telangana, India Cotiviti Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Summary

We are seeking an experienced MS SQL Support Engineer to provide technical support, administration, and troubleshooting for Microsoft SQL Server environments. The role involves ensuring high availability, performance tuning, incident resolution, and collaborating with cross-functional teams to maintain and improve database systems.

Key Responsibilities

  • Monitor, maintain, and support MS SQL Server databases across development, test, and production environments.
  • Provide L1/L2/L3 support for SQL-related incidents, service requests, and performance issues.
  • Troubleshoot database connectivity, locking/blocking, deadlocks, query performance, and backup/restore issues.
  • Perform database maintenance tasks such as backups, restores, indexing, patching, and upgrades.
  • Assist in implementing security policies, user access management, and compliance checks.
  • Work closely with developers and application teams for query optimization and deployment support.
  • Document standard operating procedures, troubleshooting steps, and solutions for recurring issues.
  • Participate in on-call support rotation and provide timely resolutions.
  • Ensure adherence to ITIL processes (incident, change, problem management).

Required Skills & Qualifications

  • Strong knowledge of MS SQL Server (2012/2014/2016/2019/2022).
  • Hands-on experience with T-SQL, stored procedures, triggers, and functions.
  • Proficiency in SQL Server Management Studio (SSMS) and related tools.
  • Experience in database backup/recovery, log shipping, mirroring, replication, and AlwaysOn Availability Groups.
  • Knowledge of performance tuning and query optimization techniques.
  • Familiarity with Windows Server environments and networking basics.
  • Exposure to cloud-based SQL (Azure SQL, AWS RDS for SQL Server) is a plus.
  • Strong troubleshooting and analytical skills.
  • Good communication and customer service orientation.

Preferred Qualifications

  • Microsoft certifications such as MCSA / MCSE: Data Management & Analytics / Azure Database Administrator Associate.
  • Experience with PowerShell scripting or automation tools.
  • Knowledge of ITIL framework.

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