IT and Support Specialist

1 week ago

Delhi, Delhi, India Aftershoot Full time ₹ 6,00,000 - ₹ 12,00,000 per year

At Aftershoot, we're building more than just AI tools; we're building a global community of photographers who spend less time behind their screens and more time behind the lens. Every feature we create, every update we ship, is designed to make post-processing easier, faster, and smarter for photographers around the world. From culling to editing to retouching. Our AI tools do all the heavy lifting, so photographers can focus on what they do best: capturing moments, telling stories, and creating magic.

We're a fast-growing, passionate team backed by over 30,000+ photographers and $10 M+ in ARR.

But we're just getting started. Our mission is clear: solve the biggest pain points in photography, and keep evolving with photographers who use our tools daily.

Let's create the future of AI in photography, together.

About the Role

We're looking for an
IT & Tech Support Specialist
to build, manage, and secure Aftershoot's IT infrastructure. You'll be the go-to person for all things IT—supporting employees, managing assets, maintaining networks, and ensuring data security.

This role is perfect for someone who enjoys solving IT challenges across hardware, software, and networking, while also scaling IT systems and processes in a fast-paced, high-growth SaaS environment.

Responsibilities

  • Coordinate with ISPs (Tata, Airtel, etc.) for installation, maintenance, and escalations
  • Manage internet uptime and ensure backup connections for business continuity
  • Provide first-level IT troubleshooting for laptops, desktops, servers, and network issues
  • Oversee LAN/WAN setup, VPNs, and firewall configurations
  • Manage server setup, monitoring, and maintenance to ensure reliability
  • Maintain accurate IT asset records (laptops, chargers, accessories) in Keka/Jira or similar
  • Handle allocation, tracking, repair/replacement, and collection of company devices
  • Source laptops, monitors, and networking equipment for new hires and office setups
  • Negotiate with vendors on pricing, warranties, and SLAs
  • Set up laptops with required OS, software, and security tools (Okta, Zscaler, endpoint protection)
  • Manage user accounts and access for Google Workspace, Slack, Zoom, and other SaaS tools
  • Ensure compliance with IT policies, data backup, and cybersecurity protocols
  • Suggest and implement improvements to strengthen IT infrastructure and processes

What We're Looking For

  • 4+ years of experience in IT support, networking, or system administration
  • Strong troubleshooting skills across hardware, software, servers, and networks
  • Familiarity with firewall, VPN, and endpoint security administration
  • Hands-on experience with IT asset management platforms (Keka, Jira, or equivalents)
  • Ability to manage multiple vendors and negotiate effectively
  • Proactive, detail-oriented, and comfortable with fast-paced environments
  • Bonus:
    Experience with SaaS admin (Google Workspace, Slack, Zoom, etc.) or server setup/monitoring

Why Join Us?

At Aftershoot, we move fast, build smart, and create impact. You'll be part of a small but high-energy team that values ownership, innovation, and efficiency. If you love solving IT problems and building smooth systems for people to work better — this role is for you.

  • Support Specialist

    2 weeks ago

    Delhi, Delhi, India Syliony Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Support Specialist at Tech Mahindra, located in Delhi, India. The Support Specialist will be responsible for providing technical support and customer support, troubleshooting issues, and effectively communicating solutions and updates to clients and internal teams. The Support Specialist will also be...

  • IT Support Specialist – Digital Technology

    2 weeks ago

    Delhi, Delhi, India DYNE IT Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role SummaryWe are looking for a proactive and technically proficient IT Support Specialist to serve as the first point of contact for all Digital Technology support requests. This individual will provide onsite support across desktop environments, enterprise infrastructure, collaboration tools, and end-user systems. You'll work closely with business users...

  • Technical Support Specialist

    1 week ago

    Delhi, Delhi, India Grocket Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionGROCKET is a Full Stack Marketing ecosystem based in India. We brainstorm, innovate, and execute to provide our partners with the most effective marketing solutions for every challenge they face. Our mission is to transcend conventional boundaries and redefine excellence in marketing and advertising. We are committed to crafting...

  • Customer Support Specialist

    5 days ago

    Delhi, Delhi, India Pratiharye Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Pratiharye, we celebrate individuality, sensuality, and empowerment through a thoughtfully curated catalog of intimate lifestyle products. Designed for women, men, and the LGBTQ+ community, Pratiharye offers more than just products — we create experiences rooted in quality, comfort, and empowerment. Our offerings include elegant...

  • Administrative Support Specialist

    2 weeks ago

    Delhi, Delhi, India SKUPREME Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionSkupreme automates brand, warehouse, and commerce operations. By combining intelligent order routing, real-time catalog and inventory sync, and native label generation, Skupreme helps brands and warehouses scale efficiently while reducing costs. Our solutions are designed to enhance operational efficiency and support the growth of your...

  • Information Technology Support Specialist

    4 weeks ago

    New Delhi, Delhi, India, Delhi Resecurity Full time

    Company Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. They provide next-generation endpoint protection and intelligence-driven cybersecurity solutions to leading Fortune 500 corporations and governments worldwide. Role Description This is a full-time hybrid role for an Information Technology Support...

  • OpenShift Specialist

    7 days ago

    Delhi, Delhi, India Silvereye IT Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position: OpenShift Specialist / Kubernetes EngineerLocation: Delhi/NCR, IndiaImmediate Joiner are preferred.Role Overview:We are seeking a highly skilled OpenShift Specialist with strong hands-on experience in designing, deploying, and managing Kubernetes/OpenShift clusters. The ideal candidate should have deep knowledge of deployment and post-deployment...

  • Technical Support Specialist

    1 week ago

    Delhi, Delhi, India Sat Kartar Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job SummaryWe are seeking a skilled and motivated Technical Support Specialist to join our team. The ideal candidate will possess a strong technical background and exceptional problem-solving skills, and an understanding of applications and networkingThis role is part of the Dialer and CRM Management & Support team. The incumbent will need to work with the...

  • Customer Support Specialist

    1 week ago

    Delhi, Delhi, India Atarim Full time

    is seeking an enthusiastic and driven Customer Support Specialist to join our dynamic team. As the first point of contact for our users, you will play a vital role in ensuring a seamless, positive experience for our global user base. Your ability to communicate clearly, demonstrate empathy toward customer needs, and deliver timely solutions will be...

  • Customer Support Specialist

    2 weeks ago

    Delhi, Delhi, India ApplyBoard Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight...