Operations Team Lead For Bangalore

5 days ago

Bengaluru, Karnataka, India Shining Stars Institution & travels Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Hello Job-Professionals

Greetings of the Day

Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year as a Operations Team Lead.

Location - Bangalore

Salary -4 lpa ( Depending upon last drawn)

Location - Remote

Salary -3 lpa ( Depending upon last drawn)

Responsibilities:

  • Lead, coach, and motivate a team of BPO professionals to achieve operational goals.
  • Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded.
  • Conduct regular team meetings to communicate targets, performance feedback, and process updates.
  • Provide ongoing training and development opportunities to team members to enhance their skills and knowledge.
  • Identify performance gaps and implement corrective actions, such as coaching, training, or process improvement initiatives.
  • Handle escalated customer issues or complaints, ensuring timely and effective resolution. Collaborate with other teams or departments to ensure smooth operations, efficient workflow, and adherence to client requirements.

Requirements:

  • Bachelor's degree.
  • Minimum of 3 years of overall experience in the BPO industry.
  • At least 1 year of experience as a Team Leader in a BPO .
  • Excellent leadership skills with the ability to inspire and motivate a team.
  • Strong knowledge of BPO operations, processes, and industry best practices.
  • Proven track record of meeting or exceeding targets and driving performance improvement.
  • Exceptional communication skills, both written and verbal.
  • Strong analytical and problem-solving abilities.

If you find yourself a good fit for the profile mentioned above then connect me directly on #Shraddha

Regards,

Shraddha

ShiningstarsITPL

  • Team Lead

    2 weeks ago

    Bengaluru, Karnataka, India Edgistify Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Looking for a dynamic Team Lead – Store Operations to manage multiple Autoverse Mobility stores in Bangalore. Responsible for end-to-end operations, manpower management, cross-location coordination, and frequent travel within the city.

  • Team Lead

    1 week ago

    Bengaluru, Karnataka, India YENEPOYA UNIVERSITY BANGALORE CAMPUS Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Team Leadership & ManagementSupervise Team Members: Manage a team of Admission Advisors, ensuring they meet and exceed performance goals (e.g., call quotas, application completions).Mentoring & Coaching: Provide ongoing training, support, and development opportunities for the team to improve their performance and customer service.Team Performance Monitoring:...

  • Business Operations Team Lead

    1 week ago

    Bengaluru, Karnataka, India Ansi Consult And Services Full time ₹ 7,00,000 - ₹ 10,00,000 per year

    Designation : Business Operations Team Lead BangaloreExperience - 5 to 10 yearsCTC - 7LPA -10 LPAImmediate Hiring and Urgent RequirementMust haveGood English Communication SkillsTeam Management experienceAbility to handle Client expectations and Client managementKey Responsibilities:Lead, mentor, and motivate a team to achieve individual and team goals.Plan,...

  • Telecaller (Bangalore)

    2 weeks ago

    Bengaluru, Karnataka, India SIB Operations And Services Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    South Indian Bank Operations and Services Limited (SIBOSL)A subsidiary company of SIB.Details:Role : Tele callerLocation:-Bangalore (Brigade Road)Qualification- 12th/Any GraduationLanguages Known : English , Hindi, Kannada and TeluguPreferring Immediate JoinersRole & responsibilities:Answering call and resolving queries of the customer.Reaching to customers...

  • Operations Team Lead

    1 day ago

    Bengaluru, Karnataka, India 4baseCare Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description4baseCare, an Illumina-backed company headquartered in India, specializes in developing Precision Oncology Solutions through Advanced Genomics and Next-Gen digital health technology. With a focus on tailoring therapies to diverse populations, 4baseCare has created indigenous cancer gene panels to help oncologists select personalized...

  • Team Lead

    5 days ago

    Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description:Job Title Order Management Team LeadJob Level 4BLocation Bangalore 100 Work from OfficeShift Requirement Flexible working in any shifts 24 7 coverage environmentKey Responsibilities:Role OverviewWe are seeking an experienced and dynamic Order Management Team Lead to lead and manage a team of Specialists and Subject Matter Experts SMEs in the...

  • Team Lead

    5 days ago

    Bengaluru, Karnataka, India Aegan Technologies Private Limited Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Quality Team Lead (QTL) – US Healthcare ClaimsExperience: 5+ years in Claims Adjudication, 3+ years in Quality AssuranceJob Description:We are seeking a skilled Quality Team Lead (QTL) with strong expertise in US Healthcare claims adjudication and Quality Assurance practices. The role involves leading quality audits, ensuring compliance,...

  • Team Lead – Operations

    3 days ago

    Bengaluru, Karnataka, India TechWise Digital Full time ₹ 80,000 - ₹ 1,20,000 per year

    We are looking for a proactive and detail-oriented Team Lead to oversee a team of analysts in a high-volume, fast-paced transactional environment. The ideal candidate will be responsible for driving team performance, maintaining operational excellence, and collaborating with global partners to ensure smooth execution of business processes.Key...

  • Business Operations Manager – Bangalore

    1 week ago

    Bengaluru, Karnataka, India Finder consultanting Full time ₹ 4,20,000 - ₹ 5,40,000 per year

    We're Hiring: Business Operations Manager – BangaloreLocation: BangaloreExperience: 2–5 yearsWhat You'll Do:Lead client interactions with top architects & designersManage and mentor a team of executivesTrain new team members on Magnate processesCoordinate with research & follow-up teamsHandle RSVPs for events & showroom launchesEnsure accurate reporting...

  • Team Lead

    5 days ago

    Bengaluru, Karnataka, India H&M Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionH&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.Job DescriptionAs the SSC R2R Team Lead, you play a pivotal role in ensuring...