Operations Team Lead

5 hours ago


Bengaluru, Karnataka, India 4baseCare Full time

Company Description

4baseCare, an Illumina-backed company headquartered in India, specializes in developing Precision Oncology Solutions through Advanced Genomics and Next-Gen digital health technology. With a focus on tailoring therapies to diverse populations, 4baseCare has created indigenous cancer gene panels to help oncologists select personalized treatments for optimal patient outcomes. The company offers a robust portfolio of genomic tests, including Somatic Mutation Analysis and testing for hereditary cancers. Supported by a distinguished advisory board of genomics and technology experts, 4baseCare has achieved many milestones, including Series A funding of $6 million and impacting over 10,000 cancer patients. The company collaborates with 300+ oncologists in India to deliver precision cancer care nationwide.

Role Description

This is a full-time, on-site role located in Bengaluru for an Operations Team Lead. The Operations Team Lead will oversee daily operations, manage team performance, ensure customer satisfaction, and drive process improvements. The role involves coordinating cross-functional activities, analyzing operational data, mentoring team members, and maintaining effective communication with stakeholders. Leadership in managing people and resolving challenges is central to this position.

Qualifications

  • Strong skills in Operations Management and Analytical Skills to oversee and optimize processes.
  • Proficiency in People Management and Communication to lead teams and maintain stakeholder engagement.
  • Focus on ensuring high levels of Customer Satisfaction and addressing operational challenges effectively.
  • Relevant experience in the healthcare or technology domain is an advantage.
  • Bachelor's degree in Biotech, Business Administration, Management, or a related field is preferred, with proven leadership experience.

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