Customer Retention Executive

Experience in the insurance added advantage.Key Performance Indicators (KPIs):Customer satisfaction score (CSAT)Query resolution timeRetention and renewal rateCall quality and compliance adherenceAccuracy of data and reporting MS Office

Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

Job Title: Retention LeadRole OverviewWe are looking for a Retention Marketing Manager to lead and execute retention initiatives to drive customer engagement, repeat purchases, and LTV. This role will be responsible for building and managing customer journeys across Email, WhatsApp, and SMS and will own both strategy and execution of campaigns.Key...

Role: Customer Retention ( On-site )Communication : Must fluent In Kannada ,English & HindiQualification : Undergraduate & Grad can apply Shift : Rotational Shift & Week Off

Role DescriptionThis is a full-time, on-site role located in Gurgaon for a Retention Marketing Manager. We are looking for a passionate and performance-drivenRetention Marketing Managerto lead our customer lifecycle initiatives. This role is ideal for someone with a strong background in D2C or eCommerce marketing who understands how to build lasting customer...

Role: Retention Marketing SpecialistCompany:Divinehindu Lifestyle Pvt. Ltd. (Divine Hindu)Location:Sector 27, GurugramType:Full-time, Work From OfficeTimings:9:00 AM – 6:00 PM (Monday to Saturday, 2nd Saturday Off)About Divine HinduDivine Hindu is a fast-growing spiritual D2C brand, offering authentic Rudraksha, gemstones, pooja products and spiritual...

Lead and mentor a team of retention agents to reduce customer churn and improve loyalty. Monitor daily performance, including retention rates, saves, CSAT, etc. Handle escalated retention calls and provide quick, customer-centric resolutions. Required Candidate profileGrad with at least 3 years of leadership exp. Knows retention strategies, cancellation...

Job Description: Retention Consultant – Eternity Product (Invite-Only)Overview:CoverYou is India's fastest-growing Insurance intermediary, and we're on a mission to redefine client retention. The Eternity Product is an exclusive, invite-only offering, and we are building a high-performing Retention Team to ensure our clients get unmatched value and...

CoverYou is India's fastest-growing Insurance intermediary, and we're on a mission to redefine client retention. The Eternity Product is an exclusive, invite-only offering, and we are building a high-performing Retention Team to ensure our clients get unmatched value and engagement.If you thrive on building relationships, driving results, and being part of...

We are seekingCRM and Retention Marketing Managerfor the Latin America market.This role will drive localized storytelling, manage CRM and retention programs, and collaborate across global marketing, content, and design teams to deliver engaging, relevant, and high-performing communication for the region.The ideal candidate will have a strong understanding of...