Business Development Manager-Sales

2 weeks ago

Chennai, Tamil Nadu, India Zigsaw Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Experience:3-4Years

Reporting to AGM-Sales

Must have experience in the freight forwarding Industry

Location-Chennai, Cochin & Kolkata

Duties & Responsibilities

1) Meet or exceed business plan targets including but not limited to sales VC (margin) targets. Actively engage in cross
sell opportunities and specifically develop and maintain new/existing business.
2) Focus on high revenue growth areas and satisfying/fulfilling customer needs.
3) Work towards building a strong pipeline and also explore and convert bookings.
4) Work towards ensuring timely collections in line with the official credit policy
 
Required experience &skills

a) Sales Pipeline
Conduct basic marketplace intelligence and research along with the existing team to map business potential
of existing customers as well as identify new customers.

• Participate in identifying corporate sales planning and strategies 

• Identify and enlarge Targeted Customer Base 

• To increase the profitability of the Individual clients through cross selling and deep selling of the
organizations product offering across freight forwarding/ transport, contract logistics and customs clearance.

• Respond to RFQs, tenders, RFIs, etc. 

• Ensuring new customer accounts are acquired by self consistently in line with the organizations requirement.
b). Relationship Management

• Develop strong customer relationships through regular visits or timely response to their queries.

• Keep them updated on the status of their freight and inform any anticipated delays in advance.

• Deal with and overcome objections raised by customers and ensure solutions are in sync with customer expectations

• Ensure service quality feedback on a monthly basis and implement corrective actions to ensure customer stickiness/
retention.

• Develop pricing and business models based on customer needs.
c). Collections

• Responsible for accounts receivable collections and bad debts resolution.

• Keep a close eye on the customer credit cycle and credit worthiness and ensure accurate details are presented in the
Credit Application at all times.
d). Sales MIS & Client Servicing

• Collating all client information, sales meets and other vital information onto the sales CRM 

• Conducting monthly client review meetings and accordingly ensure upgrade or downgrade of service levels
depending on business volumes, product profitability and payment history.

Who we are looking for

Skills Sets:
 
Self Managed and Independent
Result Oriented
Positive Attitude
Goal oriented

Initiative and self-motivated
People-to-people skills
 
Desired Competencies (Typical):
 
Computer literate and competent in Microsoft Office
Language skills related to the geographic area of responsibility
 
Desired Competencies (nice to have):
 
Perseverance and ability to handle difficult customers
Resourcefulness, maturity and high level of initiative
 

Required Qualification

Graduate in any discipline. MBA in Marketing and Sales will be an added advantage.

Employment Type Full Time
Compensation (budgeted) (Based upon experience in the freight forwarding Industry)
Joining date ASAP

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