Outbound sales Specialist

6 days ago

Bengaluru, Karnataka, India therisingconsultancy Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Overview: We are seeking a highly motivated and experienced Outbound Sales Team Lead to manage a team of sales representatives who engage in proactive Outbound sales activities. The sales team lead will play a pivotal role in driving the success of the team by implementing effective sales strategies, supporting and developing team members, and achieving sales targets through proactive outbound calling efforts.
Must have:
  • Prior experience Preferably E-commerce background
  • Candidates with 2-3 years of Team Lead experience (this should be the recent experience without any gap)
  • Mandatory WFO
  • Data Analytics skills
  • Should have experience in dashboarding & reporting 
  • Should have experience in Voice & Non Voice

Requirements:
  • 2+ years of prior experience in sales, preferably in outbound sales, is essential.
  • Should have a solid understanding of sales principles, techniques, and best practices.
  • Strong leadership skills are crucial to effectively manage and guide a sales team.
  • Should have the ability to inspire and motivate team members, set clear goals, and provide guidance and support.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
  • Strong analytical and problem-solving skills, with the ability to identify trends and develop strategies to improve performance.
  • Proficiency in MS Office and call center software.
  • Ability to work flexible hours, including weekends and evenings. 
Responsibilities:
  • Responsible for managing and guiding the outbound sales team. This includes setting goals, providing training and coaching, conducting performance evaluations, and ensuring the team's overall productivity and effectiveness
  • Work closely with the sales management to develop and implement effective sales strategies and plans.
  • Help define target markets, identify potential leads, and establish sales targets and quotas for the team.
  • Monitor the performance of individual team members and the team as a whole. Track key performance indicators (KPIs) such as conversion rates, call volume, and revenue generated.
  • Provide feedback and implement strategies to improve performance.
  • Identify training needs and provide ongoing coaching and development opportunities for the sales team.
  • Conduct regular sales training sessions, share best practices, and help team members improve their sales skills and techniques.
  • Continuously evaluates and enhances the outbound sales process to increase efficiency and effectiveness.
  • Identify bottlenecks, streamline workflows, and implement sales tools and technologies to improve productivity.
  • Prepare regular sales reports, analyze sales data, and present insights and recommendations to the higher management.

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