Sr ServiceNow ITOM Technical Consultant

7 days ago

Chennai, Tamil Nadu, India Info Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Role:
Senior ServiceNow ITOM Technical Consultant

Shift:
2-11 pm

Work Mode:
Hybrid

Relevant Exp:
5+ years

Role and Accountabilities:

  • This will suit an experienced Candidates with ServiceNow - ITOM Service Mapping skills. In primarily involved in mapping data from various systems into ServiceNow, ensuring the efficient and accurate transfer of information, and supporting integrations with other tools and services. The ideal candidate will possess strong knowledge of ServiceNow modules, data transformation, and integration best practices.
  • Designing, developing, and deploying service maps, working with discovery patterns, and ensuring accurate representation of IT services and their underlying infrastructure.
  • Strong understanding of CMDB, its structure, and its relationship to ITOM.
  • Develop and implement data mapping solutions to move and integrate data between ServiceNow and external systems.
  • Create mappings between different data sources and ServiceNow objects.
  • Ensure data integrity and consistency during data migration and integrations.
  • Assist in the integration of ServiceNow with external systems through middleware, APIs, and connectors.
  • Work closely with the development and integration teams to ensure seamless data flow between ServiceNow and other applications.
  • Configure and customize ServiceNow modules and workflows to meet specific business requirements.
  • Support configuration changes related to mapping and data transformation requirements.
  • Perform unit and integration testing to ensure data flows correctly from external systems into ServiceNow.
  • Validate the accuracy and completeness of the data after mapping and integration.
  • Maintain comprehensive documentation of data mappings, workflows, and integrations.
  • Provide ongoing support and troubleshooting for issues related to data mapping and integration.
  • Work closely with business analysts, developers, and other stakeholders to understand data requirements and business processes.
  • Participate in ServiceNow release planning, identifying any mapping-related changes or upgrades that might affect the platform.
  • Monitor and optimize the performance of integrations and data mappings.
  • Recommend improvements to streamline processes and enhance system efficiency.

Qualifications Skills and Experience Requirements:

  • Bachelor's degree with at least 7 years of ServiceNow ITOM Discovery & Service Mapping and integrating data.
  • Hands-on experience ServiceNow – ITOM (CMDB, Service Mapping)Strong experience with ServiceNow integration tools like Integration Hub, REST APIs, SOAP, MID Server, and other integration technologies.
  • Experience working with Data Transformation tools (e.g., Import Sets, Data Sources, Transform Maps).Proficiency in ServiceNow scripting (JavaScript) for mapping and transforming data.
  • Knowledge of data modelling and mapping techniques in ServiceNow.
  • Familiarity with SQL and querying relational databases.
  • Experience with integration protocols (REST, SOAP, FTP, SFTP)Understanding of ITIL processes and best practices.

Skills and Certifications

  • ServiceNow Certified – ITOM Discovery & Service Mapping
  • ServiceNow Certified - Application Developer
  • ITIL v3 certification
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong presentation development and Customer Presentation skills
  • Successful teamwork experience & demonstrated leadership abilities

  • ServiceNow Consultant

    2 weeks ago

    Chennai, Tamil Nadu, India Kosar Infotech Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title:ServiceNow Consultant / DeveloperLocation:Kuwait (Onsite / Hybrid)Experience:Minimum 4–8 years in ServiceNow development and implementationCertification:· ServiceNow Certified System Administrator(mandatory)· ServiceNow Certified Implementation Specialist(preferred – ITSM, ITOM, HRSD, or CSM)Job Summary:We are looking for an...

  • ServiceNow ITOM developer

    14 hours ago

    Chennai, Tamil Nadu, India Tata Consultancy Services Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    GreetingsTCS is hiring...Role: ServiceNow ITOM developer (Walk-In-Drive)EXP: 4-14 YEARSLOCATION: Chennai (TATA Consultancy Service SNR Office Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu ** Weekend Walk-In-Drive**Date- 15-November-25 (Saturday)Must have:Experience of ITOM suite (CSDM/CMDB /Discovery/Service Mapping/Event Management) within...

  • ServiceNow ITOM Developer

    2 days ago

    Chennai, Tamil Nadu, India Digital Placement Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Strong experience in Service Now CMDB Development CMDB - API based data integrations, CSDM 4.0, Service Now Discovery and ITOM experience, Cloud - AWS, Azure Discovery, Service Mapping Exp, IRE Exp. · Proven development and delivery of Security & Risk/GRC development in client environments Experience with key technologies relevant to ServiceNow integration...

  • ServiceNow Technical Architect

    2 weeks ago

    Chennai, Tamil Nadu, India Prodapt Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    OverviewServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow...

  • ServiceNow Administrator

    2 days ago

    Chennai, Tamil Nadu, India Awign Full time ₹ 1,20,000 - ₹ 2,00,000 per year

    Shift timing : 2PM to 11PMAs a ServiceNow Administrator, your primary responsibility will be to manage and optimize the ServiceNow platform to support the organization's IT Operations Management (ITOM) and IT Service Management (ITSM) processes. You will collaborate with cross-functional teams to ensure the platform meets business needs and aligns with ITIL...

  • Lead Technical Consultant

    2 days ago

    Chennai, Tamil Nadu, India WNS Holdings Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Please use the below link to upload the profile directly.Role & responsibilitiesJob Title: Lead Technical Consultant - ServiceNow DeveloperExperience: 7 to 13 YearsLocation: Any locationEmployment Type: [Full-Time]Hybrid WorkMandatoryCertification Required: ServiceNow Certified Application Developer (CAD)App engine StudioCustom DevelopmentJob Summary:We are...

  • ServiceNow Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India Awign Expert Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Title: ServiceNow DeveloperExperience: 6+ yearsShift timings : 2PM -11PMLocation : ChennaiJob Description:We are seeking an experiencedServiceNow Engineerwith strong expertise inIT Operations Management (ITOM)modules. The ideal candidate will be responsible for implementing, configuring, and optimizing ServiceNow ITOM solutions to ensure effective...

  • ServiceNow Architect

    4 days ago

    Chennai, Tamil Nadu, India Zillion Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: ServiceNow ArchitectLocation: Chennai, Tamil Nadu or Bangalore, KarnatakaShift Timings: 2:30 PM – 11:30 PM ISTStart Date: ImmediateNumber of Positions: 1We are seeking a highly skilled and experienced ServiceNow Architect to join our team. The ideal candidate will have deep expertise in ServiceNow IT Operations Management (ITOM) and IT Asset...

  • ServiceNow Architect

    5 days ago

    Chennai, Tamil Nadu, India VCM LOGISTICS PRIVATE LIMITED Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Greeting from Ashra TechnologiesWe are HirngRole:ServiceNow ArchitectExp: 10+YearsLocations: HyderabadBangalore,Pune,Chennai,Mumbai11+ years of IT experience, with at least 6 years in ServiceNow architecture and development.Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM).Strong experience with ServiceNow scripting...

  • ServiceNow Developer

    2 days ago

    Chennai, Tamil Nadu, India Neurealm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Chennai, Tamil Nadu, IndiaDepartmentITSMJob posted onOct 17, 2025Employment typeFull Time EmployeeJob Title: CMDB Developer (ServiceNow ITOM)Required Skills & Experience:3+ years of hands-on experience with ServiceNow CMDB and ITOM Suite.Strong expertise in ServiceNow Discovery, Service Mapping, and MID Server configurations.Deep understanding of IT...