ServiceNow Consultant

5 days ago

Chennai, Tamil Nadu, India Kosar Infotech Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Title:
ServiceNow Consultant / Developer

Location:
Kuwait (Onsite / Hybrid)

Experience:
Minimum 4–8 years in ServiceNow development and implementation

Certification:

· ServiceNow Certified System Administrator
(mandatory)

· ServiceNow Certified Implementation Specialist
(preferred – ITSM, ITOM, HRSD, or CSM)

Job Summary:

We are looking for an experienced
ServiceNow Consultant / Developer
to join our growing ServiceNow practice. The ideal candidate will be responsible for designing, developing, implementing, and maintaining ServiceNow solutions that align with business needs and best practices.

This role offers the opportunity to work with international ServiceNow partners and enterprise clients to deliver high-quality IT service management (ITSM) and automation solutions.

Key Responsibilities:

· Design, configure, and customize ServiceNow applications and modules (ITSM, ITOM, HRSD, CSM, CMDB).

· Gather requirements from stakeholders and translate them into technical specifications.

· Develop and implement workflows, business rules, UI policies, and integrations.

· Create and maintain API integrations with third-party tools.

· Ensure platform performance, security, and scalability.

· Perform regular system upgrades, patching, and platform optimization.

· Collaborate with business users and ServiceNow teams for successful delivery.

· Prepare documentation and conduct user training sessions.

Required Skills & Qualifications:

· Strong hands-on experience with ServiceNow platform development.

· Proficiency in JavaScript, Glide API, Flow Designer, and IntegrationHub.

· Experience implementing and supporting ITSM, ITOM, HRSD, or CSM modules.

· Good understanding of CMDB design and service mapping.

· Experience with integrations using REST/SOAP APIs.

· Strong problem-solving, analytical, and communication skills.

· Ability to work independently and collaboratively in a team environment.

Nice to Have:

· Knowledge of ServiceNow Discovery, Orchestration, or SecOps.

· Familiarity with Agile / Scrum methodology.

· Experience working with ServiceNow partners or global delivery teams.

What We Offer:

· Opportunity to be part of a growing regional ServiceNow practice.

· Exposure to enterprise-level ServiceNow projects and clients.

· Competitive salary and benefits.

· Professional growth and certification support.

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