ServiceNow Architect

3 hours ago

Chennai, Tamil Nadu, India Zillion Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: ServiceNow Architect

Location: Chennai, Tamil Nadu or Bangalore, Karnataka

Shift Timings: 2:30 PM – 11:30 PM IST

Start Date: Immediate

Number of Positions: 1

We are seeking a highly skilled and experienced ServiceNow Architect to join our team. The ideal candidate will have deep expertise in ServiceNow IT Operations Management (ITOM) and IT Asset Management (ITAM) modules, with a strong ability to design, implement, and optimize ServiceNow solutions that align with business goals.

Key Responsibilities:

  • Lead the architecture, design, and implementation of ServiceNow solutions, focusing on ITOM and ITAM.
  • Collaborate with stakeholders to understand business requirements and translate them into scalable ServiceNow solutions.
  • Provide technical leadership and guidance to development teams.
  • Ensure best practices are followed in ServiceNow development and configuration.
  • Conduct system and process analysis to identify improvement opportunities.
  • Integrate ServiceNow with other enterprise systems and tools.
  • Maintain documentation related to architecture, design, and implementation.

Required Skills & Experience:

  • Proven hands-on experience with ServiceNow ITOM (Discovery, Event Management, Orchestration, Cloud Management).
  • Strong knowledge of ServiceNow ITAM (Hardware & Software Asset Management).
  • Experience in designing and implementing CMDB models and integrations.
  • Proficiency in scripting (JavaScript), workflows, and ServiceNow Studio.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Excellent communication and stakeholder management skills.

Preferred Qualifications:

  • ServiceNow Certified System Administrator and Certified Implementation Specialist (ITOM/ITAM).
  • Experience working in global delivery models and supporting US-based clients.

Job Types: Full-time, Permanent

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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