
CLIENT SERVICING MANAGER
4 days ago
About Us
We are a luxury wedding photography & film studio, celebrated for crafting emotionally powerful stories wrapped in fashion-forward visuals. Our work spans palaces, private estates, and faraway shores — wherever love takes us, we turn moments into timeless films and photographs that feel personal, stylish, and unforgettable.
At our core, we blend empathy with aesthetics, ensuring each couple not only receives beautiful imagery but also enjoys a seamless, thoughtfully curated journey.
Role Overview
It's a hybrid role — equal parts:
- Client Servicing → being the single point of confidence for couples & families
- Production Oversight → managing pre-production, on-ground execution, and post-production flow
- Creative Direction → ensuring moments aren't missed, frames look their best, and storytelling stays intact
You are the person clients take seriously. You're equally comfortable in a hotel ballroom with a bride, on a vendor call with a planner, or in a meeting with editors to ensure films carry the right story arc.
And while you love the creative side, you also have the production sharpness to handle difficult decisions, manage chaos, and stay passionate even in 24-hour wedding marathons.
This is not a 9-to-5; it's about ownership, stamina, and creating something unforgettable.
Who Should Not Apply
Hardcore client servicing profiles with no creative eye
Filmmakers/DOPs/ Writers who only want to shoot
Stylists who don't understand storytelling or production
Production managers with no client-facing experience (who've only handled shoot logistics)
Anyone uncomfortable with high-pressure, travel-heavy wedding environments
Freshers without relevant industry exposure
Candidates expecting senior/leadership-level salary packages not aligned with a 2–5 year role
- Who This Role is For
Someone mature yet fun, emotionally aware, and client-facing - A professional who can service clients end-to-end while spotting and shaping storytelling moments
- A person with creative sensibility — understands films, photos, and aesthetics (not just logistics)
- Confident enough to direct a team with authority, yet approachable enough to build comfort with clients
- Highly proactive, systematic, and organized — doesn't need reminders or follow-ups to complete tasks
- Passionate about weddings and willing to work long hours during peak season
- Key Responsibilities
as SPOC for assigned weddings — managing clients, expectations, and timelines - Lead on-floor execution → posing, styling, interviews, story arcs, ensuring nothing is missed
- Work with planners, vendors, and venues to keep shoots smooth & timely
- Lock freelancers, prep call sheets, manage backups & trackers
- Guide editors → align films/photos with story + studio aesthetic
- Manage client feedback cycles & ensure timely delivery
- Contribute to moodboards, teaser/trailer ideas, and Insta campaigns
- Qualifications & Skills
2–5 years in content, media, luxury events, or client servicing with creative sensibility - Strong storytelling + visual instinct (films, photos, aesthetics)
- Excellent communicator — clients & teams take you seriously
- Strong knowledge of Excel/Google Sheets for trackers, schedules & reporting
- Proactive, self-driven, highly organized — should not require repeated follow-ups
- Street-smart, emotionally intelligent, calm under pressure
- Must have a valid passport & be open to travel
- Immediate joiners preferred
- What We Offer
Ownership of weddings end-to-end - Travel across stunning destinations
- Creative + leadership freedom
- A respectful, drama-free, emotionally intelligent team
How to Apply
Send your CV + a short note to
Must Include: Current CTC, Expected CTC, Notice period
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