Manager – Client Servicing

5 hours ago

Mumbai, Maharashtra, India ReBid Full time

Job Title: Manager – Client Servicing

Department: Client Success / Account Management
Location: Mumbai (Hybrid)

 
About ReBid

At ReBid, we are redefining the future of marketing with the perfect blend of People + Product + AI. Founded by serial entrepreneur Rajiv Dingra, ReBid is a full-funnel marketing agency that combines creativity, strategy, data, and cutting-edge technology to deliver business growth for global brands.

Our approach unites human intelligence, our proprietary product suite, and the power of AI-driven insights to deliver measurable impact across acquisition, engagement, retention, and brand building.

If you're passionate about building strong client relationships, driving results, and being at the forefront of marketing transformation, this role is for you.

 
Role Overview

As Manager – Client Servicing, you will be the strategic partner for our clients, ensuring smooth collaboration between stakeholders and internal teams. You'll own the client relationship end-to-end, translating business objectives into full-funnel marketing solutions while leveraging ReBid's AI + Product ecosystem to deliver high-impact campaigns.

 
Key Responsibilities

  • Act as the primary point of contact for client accounts, building long-term trusted relationships.

  • Understand client business goals, industry trends, and customer needs to deliver tailored full-funnel strategies.

  • Partner with strategy, creative, performance, and product teams to design and execute integrated campaigns.

  • Ensure timely, error-free, and on-budget delivery of projects while exceeding client expectations.

  • Leverage ReBid's AI-driven tools and dashboards to monitor performance and provide actionable insights.

  • Conduct quarterly business reviews and performance presentations for senior client stakeholders.

  • Identify upsell and cross-sell opportunities across ReBid's marketing, product, and AI capabilities.

  • Anticipate and resolve issues proactively, managing client expectations with transparency.

  • Mentor and guide junior team members to build a strong client servicing function.

 
Skills & Qualifications

  • 4–7 years of experience in client servicing, account management, or digital marketing roles (agency experience preferred).

  • Proven ability to manage mid-to-large client accounts with multi-channel marketing campaigns.

  • Strong understanding of digital marketing, media, CRM, retention, and performance marketing.

  • Familiarity with AI-driven tools, analytics dashboards, and martech/adtech platforms is a plus.

  • Exceptional communication, presentation, and stakeholder management skills.

  • Strong problem-solving, multitasking, and leadership abilities.

 
Why Join ReBid?

  • Be part of a future-ready agency at the intersection of creativity, data, and AI.

  • Work with global clients across industries and growth stages.

  • Collaborate with high-performing teams passionate about marketing innovation.

  • Opportunity to shape the future of client success in a People + Product + AI ecosystem.

  • A culture that values agility, innovation, and transformation.


 

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