
ERP Manager-POS
2 days ago
Job Title: ERP Manager - POS & E-commerce
Head Office: Davanagere, Karnataka
Experience Required: 3 to 5 Years
Industry: FMCG/E-Commerce.
Work Mode: This position is purely work from office.
Job Overview: We are seeking a technically proficient and forward-thinking ERP & POS Systems Administrator to manage the day-to-day operations of our centralized ERP, POS, Warehouse, and e-commerce systems across our multi-store grocery chain. This role also involves conducting R&D to evaluate and recommend scalable, cost-effective retail technologies that align with our growing business needs.
Key Responsibilities:
System Administration & Support
- Manage and maintain ERP and POS systems across stores, warehouse, and e-commerce.
- Ensure stable integration between systems (inventory, billing, orders, pricing).
- Handle system backups, updates, security protocols, and performance monitoring.
User & Access Management
- Create/manage user accounts with role-based access.
- Enforce data and security policies based on user roles.
- Provide technical support and training to users across departments.
Warehouse & Inventory Integration
- Ensure seamless flow of data between ERP and WMS.
- Monitor inventory sync across stores, warehouse, and e-commerce channels.
E-commerce Platform Support
- Oversee ERP-ecommerce integration (order flow, pricing, stock).
- Troubleshoot issues in online operations (order sync, payment reconciliation).
Research & Tool Evaluation (R&D)
- Conduct in-depth research on new ERP, POS, and E-commerce platforms and tools.
- Analyze scalability, cost-effectiveness, integration capabilities, and vendor support.
- Create detailed evaluation reports and recommend tools aligned with business goals.
- Lead the testing and pilot implementation of new systems or modules.
- Stay updated with technology trends in retail tech, cloud ERP, omnichannel platforms, and automation.
Reporting & Optimization
- Generate business and operational reports from ERP/POS.
- Identify and implement process improvements through system optimizations.
- Work with stakeholders to customize workflows or reports as per business requirements.
Skills & Experience
- 3 to 5 years of experience in ERP/POS administration (preferably in retail/FMCG).
- Experience evaluating or migrating ERP/POS systems.
- Hands on experience with retail platforms like Odoo, Tally, SAP B1, Oracle NetSuite, Zoho, or similar.
- Strong analytical skills to compare tools/vendors with documented pros/cons.
- Good understanding of business operations in retail and warehouse logistics.
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