It Executive

1 day ago

Davangere KA IN Chetan Foods Full time

Position IT Executive Location Davanagere Department IT Technical Support Industry FMCG Retail E-commerce We are seeking a technically proficient and forward-thinking ERP POS Systems IT System Administrator to manage the day-to-day operations of our centralized ERP POS Warehouse and E-commerce systems across our multi-store grocery chain Eligibility Criteria Proven work experience as a technical support executive or in a similar IT role Experience in ERP software implementation including identifying suitable ERPs arranging demos and coordinating with the management for suitable ERP or software vendors for FMCG retail and e-commerce Must be comfortable visiting retail stores to resolve IT-related issues like hardware network software etc Prior experience in IT or technical support roles is required Key Responsibilities Communicate effectively with store employees to understand and resolve IT issues Escalate the issues of Hardware software through a series of actions either via phone email or chat or visiting the store place until it gets resolved Visit retail stores in Davanagere Ranebennur Hirekerur and nearby areas for on-site IT support Coordinate with management for ERP software implementation and vendor discussions Conduct POS and ERP training sessions for store and warehouse staff Maintain documentation of IT issues resolutions and system updates Technical Skills Experience 1-4 years of experience in IT ERP POS administration preferably in retail FMCG Strong analytical skills to compare tools vendors with documented pros cons Job Types Full-time Permanent Pay 180 000 00 - 250 000 00 per year Benefits Provident Fund Work Location In person

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