
Collection Executive Cum Telecaller
14 hours ago
A "Collection executive cum telecaller" is a dual-role position, combining the telephonic duties of a telecaller with the debt recovery responsibilities of a collections executive. This role is common in finance, banking, insurance, and other sectors that rely on recurring payments. Key responsibilities
- Contacting customers: Make outbound calls to clients with overdue payments to remind them of their outstanding dues.
- Negotiating payments: Negotiate repayment plans or settlements with customers who have overdue accounts.
- Record keeping: Maintain accurate records of all customer interactions, payment arrangements, and collection activities within a Customer Relationship Management (CRM) system.
- Customer relations: Maintain a positive, professional, and empathetic attitude while dealing with sensitive financial information.
- Follow-ups: Follow up on payment commitments to ensure timely recovery of outstanding debts.
Job Type: Full-time
Pay: ₹14, ₹15,000.00 per month
Benefits:
- Flexible schedule
Work Location: In person
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