Collection Executive Cum Telecaller

4 days ago


Vyttila Kochi Kerala, India Mdathil Marketing Company Full time ₹ 1,68,000 - ₹ 1,80,000 per year

A "Collection executive cum telecaller" is a dual-role position, combining the telephonic duties of a telecaller with the debt recovery responsibilities of a collections executive. This role is common in finance, banking, insurance, and other sectors that rely on recurring payments. Key responsibilities

  • Contacting customers: Make outbound calls to clients with overdue payments to remind them of their outstanding dues.
  • Negotiating payments: Negotiate repayment plans or settlements with customers who have overdue accounts.
  • Record keeping: Maintain accurate records of all customer interactions, payment arrangements, and collection activities within a Customer Relationship Management (CRM) system.
  • Customer relations: Maintain a positive, professional, and empathetic attitude while dealing with sensitive financial information.
  • Follow-ups: Follow up on payment commitments to ensure timely recovery of outstanding debts.

Job Type: Full-time

Pay: ₹14, ₹15,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person



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