Client Support Associate

16 hours ago

Vadodara, Gujarat, India Etech Global Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We're hiring: Client Support Associate – Vadodara location.

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You'll Be Doing:

  • Act as the primary point of contact for client inquiries related to product features, functionality, and troubleshooting
  • Respond to support requests via email tickets and phone calls
  • Conduct live training sessions and assist with product reconfiguration as needed
  • Coordinate delivery of various support services, including data migrations and system updates
  • Troubleshoot technical issues and collaborate with internal teams to provide effective resolutions
  • Ensure a smooth and satisfying client experience through proactive communication and problem-solving
  • Work closely with Product, Development, and Onboarding teams to support continuous improvement in customer service delivery
  • Gather client feedback and share insights to help optimize our support processes and product offerings

What We Expect You To Have:

  • 1–3 years of experience in a technical support role
  • Experience in a
    SaaS
    environment highly preferred
  • Comfortable working
    Pacific Time Zone
    hours
  • Familiarity with
    helpdesk ticketing systems
    (ZenDesk is a plus)
  • Strong troubleshooting and analytical skills
  • Excellent written and verbal communication
  • Collaborative mindset with internal and external stakeholders
  • High energy, professional attitude, and the ability to work independently
  • Basic knowledge of
    Excel
    fundamentals;
    Accounting or Audit
    knowledge is a plus
  • Eagerness to learn, grow, and adapt in a fast-paced tech environment

Ready to make a difference by helping customers succeed? Apply now and be part of a team that values innovation, service excellence, and continuous learning.

  • Associate Client Partner

    2 weeks ago

    Vadodara, Gujarat, India GENNTE Technologies Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Shift timing: US Shift (7PM IST – 4AM IST)Experience: 0 –1 year (Only Freshers)Employment Type: Full-TimeAbout the Role:We are actively seeking a motivated and detail-oriented Associate Client Partner to join our esteemed team. This position is exclusively open tofemalecandidates who arefreshers or recent graduateswith up toone yearof professional...

  • Client Partner

    4 days ago

    Vadodara, Gujarat, India GENNTE Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job title:Client PartnerShift:NightsLocation:VadodaraAbout the Role:We are seeking a motivated and detail-orientedAssociate Client Partnerto join our dynamic team. This role is ideal for individuals who are passionate about building strong client relationships, have a keen interest in business development, and are eager to grow within a fast-paced and...

  • Associate

    4 days ago

    Vadodara, Gujarat, India Xpert Sourcing - Property Sourcing For Buyer's Agents Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionXpert Sourcing is a fast growing company. We specialize in providing end-to-end property investment analysis to international clients.Role DescriptionThis is a full-time, on-site role for an Associate located in Vadodara. The Associate will be responsible for assisting in property sourcing by conducting due diligence checks, preparing...

  • Project Associate

    2 weeks ago

    Vadodara, Gujarat, India Xpert Sourcing - Property Sourcing For Buyer's Agents Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionXpert Sourcing specializes in providing expert property sourcing for buyer's agents. Led by experienced buyer's agents, we offer end-to-end property sourcing solutions designed to save agents time and effort. Our services include on-market and exclusive off-market access, tailored briefs, and thorough due diligence checks to ensure...

  • Sales Associate

    2 weeks ago

    Vadodara, Gujarat, India Genexis Biotech Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt Genexis Biotech, we are driven by the mission to create ethical, innovative, and sustainable biotechnological solutions. Based in Vadodara, Gujarat, we specialize in manufacturing advanced proteins like cytokines, cell culture media, reagents, and more. Committed to sustainable and cruelty-free science, our R&D team continually pushes...

  • Associate Account Manger

    6 days ago

    Vadodara, Gujarat, India Collabera Talent Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description: Associate Account ManagerLocation: Vadodara, GujaratExperience Required: 3+ years in Account Management / Client Relationship (preferably in EdTech or Training Industry)Employment Type: Full-timeAbout UsWe are a leading EdTech organization specializing in Training and Talent Solutions that help enterprises build future-ready workforces. Our...

  • Associate Account Manager

    6 days ago

    Vadodara, Gujarat, India Collabera Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description – Associate Account ManagerLocation:Vadodara, GujaratExperience Required:3+ years in Account Management / Client Relationship (preferably in EdTech or Training Industry)Employment Type:Full-timeAbout UsWe are a leading EdTech organization specializing inTraining and Talent Solutionsthat help enterprises build future-ready workforces. Our...

  • Client Analyst

    4 days ago

    Vadodara, Gujarat, India Numerator Full time US$ 40,000 - US$ 80,000 per year

    We're reinventing the market research industry. Let's reinvent it together.At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.The Client Service Analyst provides support to sales teams for data...

  • Trainee Legal Associate

    2 weeks ago

    Vadodara, Gujarat, India MITCH Law Office Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    We're Hiring: Trainee Legal Associate (0–1 Years of Experience)Location: Vadodara, GujaratMITCH Law Office is a virtual boutique law firm working with startups and businesses across the globe. We assist clients in business contract drafting, trademark prosecution, copyright advisory, AML/data privacy compliance, crypto regulations, and US paralegal...

  • Associate Sales(Upselling and Renewals)

    2 weeks ago

    Vadodara, Gujarat, India Vikingcloud Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Associate Sales (Renewals & Upselling)Location: Vadodara, India (Captive Unit) Department: Sales & Customer Success Reports to: Global Sales LeadershipShift timings: US ShiftRole OverviewThe Associate – Sales will be responsible for overseeing contract renewals, identifying client growth opportunities, and ensuring a high level of customer satisfaction....