
Associate Account Manager
1 day ago
Job Description – Associate Account Manager
Location:
Vadodara, Gujarat
Experience Required:
3+ years in Account Management / Client Relationship (preferably in EdTech or Training Industry)
Employment Type:
Full-time
About Us
We are a leading EdTech organization specializing in
Training and Talent Solutions
that help enterprises build future-ready workforces. Our offerings enable organizations to bridge skill gaps, accelerate digital transformation, and achieve measurable business impact.
Role Overview
We are seeking a proactive and customer-focused
Associate Account Manager
to manage and expand relationships with our existing enterprise clients. The primary responsibility will be to drive
growth within assigned accounts
— both
vertically (deepening engagement)
and
horizontally (cross-selling solutions)
— while ensuring superior client satisfaction. The role will also involve identifying and onboarding
new enterprise accounts
to expand the customer portfolio.
This position is based in
Vadodara, Gujarat
, with occasional travel to meet clients across locations.
Key Responsibilities
- Serve as the primary point of contact for existing enterprise accounts and ensure strong, long-term relationships.
- Identify opportunities to
upsell and cross-sell
training and talent solutions within existing client accounts. - Develop account plans and strategies to drive revenue growth and customer retention.
- Understand client needs, challenges, and business goals to position relevant EdTech and workforce transformation offerings.
- Coordinate with internal delivery and operations teams to ensure seamless execution of client programs.
- Proactively manage client satisfaction, resolve escalations, and ensure timely renewals.
- Support business development efforts by identifying and acquiring new enterprise clients.
- Track account performance metrics and provide regular reports on progress, pipeline, and forecasts.
- Represent the company in client meetings, reviews, and industry forums as required.
Requirements
- Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
- 3+ years of experience
in Account Management, Client Relationship Management, or Enterprise Sales. - Prior experience in
EdTech, Corporate Training, or Talent Solutions
domain preferred. - Strong communication, presentation, and negotiation skills.
- Customer-oriented with a proven ability to manage multiple accounts and projects simultaneously.
- Ability to travel occasionally for client meetings and reviews.
- Based in
Vadodara, Gujarat
(mandatory).
What We Offer
- Opportunity to manage marquee enterprise accounts in a rapidly growing EdTech company.
- Exposure to end-to-end client lifecycle management and strategic account growth.
- Competitive compensation with performance-based incentives.
- Collaborative, growth-driven, and learning-oriented work culture.
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