Service Delivery Manager

The Service Delivery Manager is responsible for the end-to-end delivery of the Managed Services Projects and will coordinate all Change Requests from requirements capture through delivery. Its a pivotal role and is core to stabilizing and growing the services contract with the customer, building solid relationships in all levels within the operations and...

Job Summary:We are seeking a seasoned  Service Delivery Manager to lead the delivery of managed IT services for enterprise clients from our Offshore Delivery Center in Indore. The role requires strong client engagement, operational leadership, and team management capabilities to ensure the delivery of high-quality, SLA-driven services across IT...

Experienced and dynamic Service Delivery Manager to oversee client relationships, service delivery, and operational excellence, strong IT industry background, excellent communication skills, and expertise in client engagement and success management.

Key Responsibilities:Service Delivery ManagementOwn end-to-end service delivery for assigned accounts, ensuring adherence to SLAs, KPIs, and quality standards.Lead incident, problem, and change management processes, ensuring service stability and customer satisfaction.Conduct regular service reviews, prepare performance reports, and handle customer...

Job Overview: The Service Delivery Director is responsible for overseeing the end-to-end service delivery for assigned clients. This includes ensuring adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards. Key responsibilities include leading incident, problem, and change management processes to ensure...

Company OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems, is a renowned IT services company headquartered in Bangalore. With a presence across the Middle East and India, the company excels in offering IT services for Retail, Banking, Insurance, and Healthcare sectors. Intertec is known for its commitment to digital transformation, cybersecurity,...

Job Title: Service Delivery CoordinatorThis role involves overseeing the delivery of services to ensure alignment with organizational objectives.You will work closely with cross-functional teams to manage projects and coordinate activities.Your primary responsibility will be to develop and maintain strong relationships with stakeholders to drive strategic...

This role involves delivering exceptional service levels and meeting contractual commitments with precision. As a key member of our team, you will be responsible for developing and maintaining engagement models, arranging customer meetings, and driving the implementation of best practice processes.Key ResponsibilitiesEnsure timely delivery of all contracted...

Service Delivery Excellence LeadOur organization is seeking a seasoned Service Delivery Excellence Lead to spearhead application maintenance and support projects.Job Description:Manage Application Maintenance & Support projects with extensive experience of 7+ years.Exemplary people management skills, able to handle large teams with transition...

Company profile : Graviton Consulting Services is a leading information technology company specializing in the implementation of Oracle Cloud applications for public sector clients. Our mission is to deliver innovative and efficient solutions tailored to meet the unique needs of our clients. Job Summary :The Delivery Manager will lead the successful delivery...