
Manager - Consumer Sector - SCO
5 days ago
Job Description
- Business Growth & P&L Ownership
- Achieve revenue and EBIT targets across enterprise and strategic consumer accounts.
- Lead acquisition of high-value customers, manage large RFPs, and close key deals.
- Drive sector-specific growth initiatives focused on maximizing EBITDA contributions.
- Maintain retention of 70%+ of enterprise accounts by volume and profit contribution.
- Strategic Sales & Market Penetration
- Identify and convert new business opportunities across core consumer verticals including consumer packed goods, retail etc.
- Own the end-to-end sales process: lead generation, pitching, proposal development, negotiation, and deal closure.
- Utilize CRM platforms to track pipelines and enforce disciplined sales governance.
- Customer and Market Development
- Build and nurture relationships with senior stakeholders including CXOs, procurement heads, and supply chain leaders in the consumer ecosystem.
- Stay updated on consumer industry shifts, and logistics innovations to proactively identify new opportunities.
- Represent DP World in relevant industry forums and conferences to strengthen the company's position in the consumer space.
- Collaboration & Cross-BU Integration
- Drive integrated offerings by engaging with at least 2 Business Units (BUs) to deliver holistic supply chain solutions.
- Ensure accurate commercial documentation, quote approvals, and pricing governance as per internal protocols.
- Collaborate with platforms like Trade Finance to offer value-added solutions for clients
- Client Engagement & Retention
- Build and manage CXO-level relationships with procurement and supply chain leaders.
- Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to drive client satisfaction and unlock upsell opportunities.
- Work closely with internal teams (operations, finance, customer service) to ensure seamless onboarding and delivery.
- Commercial Excellence & Reporting
- Lead contract negotiations with a focus on profitability and customer expectations.
- Track and report key sales KPIs, including pipeline status, win ratios, EBIT margins, and retention rates
Qualifications & Competencies
- Master's degree in supply chain, Logistics, Business, or related field preferred.
- Minimum 6 years of experience in logistics with at least 4 years in Logistics Sales
- Strong commercial acumen with experience managing large P&Ls and sector portfolios.
- Hands-on experience with enterprise/strategic account development and cross-functional collaboration.
- Attributes: Attention to detail, execution-focused, persistent, and highly customer-centric.
- Strong understanding of at least some of the following: Contract Logistics, Cold Chain, Rail, Freight Forwarding, and Free Trade Warehouse Zones (FTWZ).
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