Client Servicing Executive

2 weeks ago


Malad Mumbai Maharashtra, India Ingenious Talent Solutions Full time ₹ 4,20,000 - ₹ 4,80,000 per year

Job Description

  • Customer Relationship Executives are responsible for managing accounts, ensuring clients are satisfied.
  • Manage a portfolio of accounts to achieve long-term success.
  • Develop positive relationships with clients and handle customers' needs.
  • Act as the point of contact and handle customers' individual needs.
  • Generate new business using existing and potential customer networks.
  • Resolve customer queries and handle their requirements in a timely manner.
  • Supervise account representatives to ensure sales increase.
  • Coordination with client and internal department on call or by mail and resolve queries.
  • Report on the status of accounts and transactions.
  • Follow up with the client regarding payment.

Requirements

  • Proven work experience as a Customer Relation Executive or Sales account executive.
  • Excellent communication and negotiation skills.
  • An ability to deliver projects and answer inquiries on time.
  • Business acumen with a problem-solving attitude.
  • Understanding of MS Office and CRM software
  • Exceptional customer service skills.
  • Strong work ethic.
  • Good sales skills.
  • Any degree in Business Administration, Marketing or relevant field.
  • Must have International Sales Experience.

Transport: No

Location: Malad West

Shift: Rotational ( Day & Night )

Experience: Minimum 1 Year International Experience

Job Type: Full-time

Pay: ₹35, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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