Client Servicing Executive
2 weeks ago
**Responsibilities**:
- Serve as the primary point of contact for assigned clients, maintaining regular communication and addressing inquiries and concerns promptly
- Understand client requirements and objectives, and collaborate with internal teams to develop and implement strategies to meet client needs
- Coordinate with cross-functional teams to ensure timely delivery of products/services and resolve any issues that may arise
- Proactively identify opportunities to upsell or cross-sell additional products/services to existing clients
- Conduct client satisfaction surveys, gather feedback, and implement strategies to improve client retention rates
- Keep abreast of industry trends and market developments to provide clients with relevant insights and recommendations
- Prepare reports and presentations for clients to showcase performance metrics, project updates, and new offerings
**Requirements**:
- Bachelor's degree in Business Administration, Marketing, or a related field
- Proven experience in client servicing or account management role, preferably in [industry/sector]
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships
- Strong problem-solving abilities and a proactive approach to addressing client needs
- Ability to work independently and collaboratively in a fast-paced environment
- Proficiency in Microsoft Office Suite and CRM software
- Flexibility to adapt to changing priorities and client requirements
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9820770814
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