Accounts and Onboarding Executive

3 days ago

Remote, India Health Click Away Full time ₹ 3,00,000 - ₹ 3,60,000 per year

Job Title: Accounts & Onboarding Coach

Location: Gurugram / NCR (or specify city)

Experience Required: 2 to 5 Years

Employment Type: Full-Time

About Health Click Away

Health Click Away is a fast-growing health-tech company dedicated to delivering top-quality health and wellness services through digital platforms, coaching, and personalized care. Our mission is to make health accessible, seamless, and proactive for everyone.

Role Overview

The Accounts & Onboarding Coach is responsible for ensuring new accounts (coaches, partners, or internal team members) are onboarded smoothly and efficiently. This role combines aspects of client/partner onboarding, coaching, account management, and process improvement. You will act as the bridge between new accounts/coaches and internal operations, ensuring clarity, compliance, and high satisfaction from day one.

Key Responsibilities

Account Onboarding & Setup

  • Guide new accounts/coaches through the onboarding process — account creation, documentation, training, platform usage.
  • Ensure all compliance checks, verifications and required documentation are completed.
  • Set up access, permissions, profile/configuration on platforms/tools.
  • Coaching & Training
  • Provide training/coaching sessions (virtual or in person) on product/platform functionalities, best practices, and processes.
  • Support new coaches/accounts to become productive quickly, helping them understand KPIs, workflows, and performance expectations.
  • Account Management
  • Maintain regular check-ins with new accounts/coaches over the first few weeks/months to monitor progress and address issues.
  • Serve as point of contact for onboarding queries, troubleshooting problems, and escalating if needed.
  • Process Improvement & Feedback Loop
  • Collect feedback from newly onboarded accounts/coaches about the onboarding experience.
  • Identify gaps, inefficiencies, and suggest improvements in onboarding documentation, tools, or workflows.
  • Work closely with cross-functional teams (Product, Operations, Support, HR) to refine processes and improve time to onboard.
  • Documentation & Reporting
  • Maintain accurate and up-to-date onboarding checklists, materials, manuals.
  • Track key metrics such as onboarding time, dropout rate, satisfaction, account activation rates.
  • Report regularly to leadership on onboarding status, challenges, and success metrics.

Requirements

  • Bachelor's degree in relevant field (Business, Health Science, Technology, etc.) or equivalent.
  • 2-5 years of experience in onboarding, account management, or similar roles — ideally in health-tech,
  • Strong communication and interpersonal skills; good at training, coaching.
  • Must be process-oriented, detail-oriented, and comfortable handling documentation and compliance tasks.
  • Tech-savvy: comfort learning new tools/platforms, helping others use them, troubleshooting minor issues.
  • Ability to work cross-functionally and coordinate with multiple internal stakeholders.
  • Good problem-solving mindset; ability to adapt and iterate based on feedback.

What We Offer

  • Competitive salary aligned with current market standards.
  • Performance-based incentives/bonus component.
  • Opportunities for growth (senior roles in onboarding, account management, operations).
  • Supporting tools, training and resources to succeed and scale.
  • Collaborative work environment in a mission-driven health-tech company.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: Remote

  • Onboarding Executive

    1 week ago

    Remote, India Frontpoint Health Full time

    **About Frontpoint Health**: At Frontpoint Health, we are dedicated to delivering compassionate, high-quality care to patients in the comfort of their homes. Our team works tirelessly to ensure our services meet the diverse needs of our clients and their families. We are seeking a passionate and organized Onboarding and Learning Specialist to join our HR...

  • Vendor Onboarding executive

    3 days ago

    Remote, India HORECASTORE Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    About the RoleWe are seeking a detail-oriented and proactive Vendor Onboarding Specialist to join our team. The ideal candidate will be responsible for managing end-to-end vendor onboarding, ensuring smooth product and category listings, and maintaining strong vendor relationships to support our marketplace operations.Key ResponsibilitiesManage the vendor...

  • Partner Onboarding Executive

    7 days ago

    Remote, India Orbitra technologies Pvt. Ltd Full time

    **Job Summary** Trrip by Orbitra Technologies is a growing aggregator platform that connects travelers with the best restaurants, shops, and activity providers at tourist destinations. We’re looking for a motivated and confident individual who can reach out to potential partners, explain our value proposition, and get them onboarded to our platform. This...

  • Customer Onboarding and Training

    4 hours ago

    Remote, India SuperProcure Full time

    We are looking for an Customer Support executive who will be responsible for smooth functioning and can facilitate the onboarding and implementation process, and will have a keen eye for detail. Key Responsibility Areas 1. Monitoring gaps in user adoption and making reports on the same. 2. Calling users to drive adoption wherever required. 3. Working on...

  • Account Executive

    4 hours ago

    Remote, India Jha P. And Company Full time

    Account Executive have knowledge of GST payment, Advance Taxation, Bank Reconciliation, sales Purchase entry, tally ERP Knowledge etc. **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Online: Reliably commute or...

  • Onboarding Consultant

    4 days ago

    Remote, India Pinnacle Global Group Full time ₹ 7,20,000 per year

    Job Title: Onboarding Consultant – Free Government-Funded Beauty Training CoursesLocation: RemoteWorking Hours: UK Business HoursNote: We are looking for an experienced Onboarding Consultant/Business Development Executive with prior experience working for UK companies and handling UK clients.Experience within the beauty or training industry would be a...

  • Accounts and Tax Executive

    2 days ago

    Remote, India Bericht Audit and Advisory Full time

    We are seeking a skilled Accounts & Tax Executive with expertise in UAE tax compliance and 3 years of mandatory Articleship experience. The role involves managing accounts, ensuring compliance with UAE VAT and Corporate Tax regulations, and supporting tax filing processes. **Key Responsibilities**: Maintain accurate financial records and perform...

  • Accounts executive

    2 days ago

    Remote, India Serviiion Enterprises Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Accounts ExecutiveExperience: 0 - 1 YearQualification: B.Com (Bachelor of Commerce) RequiredJob Type: Full-TimeAbout the Role:We are seeking a highly motivated and detail-oriented B.Com graduate to join our finance team as an Accounts Executive. This is an excellent entry-level opportunity for an individual looking to build a strong foundation in...

  • Hotel Onboarding Caller Executive

    5 days ago

    Remote, India HTMLMyDesign Full time

    We are looking for a friendly and hardworking Telecaller with atleast 2 year of experience to join our team! Your main job will be to call hotels, homestays, and guesthouses, explain our services, and help them join our platform. If you are good at talking to people, convincing them, and building strong relationships, we would love have you onboard in our...

  • Client Onboarding Expert

    4 hours ago

    Remote, India Unikwan Innovations Full time

    **Who are we ?** **UniKwan Innovations** **Kwan comes from the word “Kwoon”, which means house, school or style. Founded in 2012, Bengaluru, India, we aim to become design leaders, innovators and drive the digital ecosystem in India and globally.** We use an interdisciplinary approach to building client solutions where technical experts, artists,...