Operations Executive

2 days ago


Remote, India iCarry Technologies Pvt. Ltd. Full time ₹ 1,44,000 - ₹ 1,92,000 per year

Courier Support & Operations Executive

We are looking for Support & Operations Executives who will be responsible for ensuring smooth day-to-day courier operations for our clients. The ideal candidate should be proactive, detail-oriented, and skilled in managing courier-related issues — from raising tickets in our CRM to coordinating with courier partners and ensuring timely resolution as per our SLA.

Key Responsibilities

  • Raise, track, and manage courier-related tickets for our clients (like delays, lost shipments, RTO discrepancies, weight disputes, etc.) in our CRM system.
  • Prioritize and coordinate with courier partners (Delhivery, Xpressbees, etc.) to ensure timely resolution of issues.
  • Communicate with clients regarding the status and resolution of their courier-related concerns.
  • Monitor SLAs and escalate unresolved or high-priority issues.
  • Maintain detailed logs of all tickets and their progress for reporting and analysis.
  • Support the operations team in improving courier performance metrics and client satisfaction.
  • Collaborate with internal teams (Support, Account Management, etc.) to streamline the complaint and escalation process.
  • Atleast 6 months to 1 year of experience in logistics operations, courier management, or eCommerce support.
  • Familiarity with courier partners and shipping processes (pickup, tracking, RTO, claims, etc.).
  • Experience in using CRMs, ticketing systems, or Excel/Google Sheets for tracking issues.
  • Strong communication and coordination skills (both written and verbal).
  • Ability to multitask and work under pressure to meet SLAs.
  • Problem-solving mindset with attention to detail and accountability.

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Work from home

Application Question(s):

  • How many years of client support or operations experience do you have?
  • Do you have a good laptop, mobile and internet to work remotely?
  • Are you willing to work in the salary range of 14000 to 16000 per month?
  • Have you worked in a logistics or ecommerce company before?
  • Where are you located?

Language:

  • Hindi (Required)
  • English (Required)

Work Location: Remote


  • Operations Executive

    2 weeks ago


    Remote, India Nibav Lifts Pvt. Ltd. Full time

    **Ops Executive (ECO) Engagement Roles and Responsibilities**: - Petty Cash management: The Ops Executive must have a track of the regular cash outflow and should be able to forecast the ECOs monthly expenses. Based on the forecast, the funds would be allocated by the Management. - Doing ECO Audits on a frequent basis: The Ops executive shall ensure that...

  • Operations Executive

    2 weeks ago


    Remote, India Rebert Technologies Pvt Full time ₹ 60,000 - ₹ 1,80,000 per year

    We are looking for proactive and detail-oriented Operations Executives / Interns to join our team at Rebert Technologies Pvt. Ltd.The role involves managing day-to-day processes, coordinating between departments, ensuring smooth execution of projects, and supporting overall operational efficiency within the organization.You will play a key role in...

  • Operations Executive

    2 weeks ago


    Remote, India Life Skill Learnings Full time

    **Role: Operations Executive** **Location**:Flexible; Work from Anywhere in India **About Life Skill Learnings** **Team Summary**: This role is parts of Life Skill Learnings Operations team. Operations team is responsible for executing end-to-end lifecycle of customer’s journey with us. **Your Responsibilities**: Operations Executive will be...


  • Remote, India Knowledge Bridge Consulting Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We are seeking a highly organized and detail-oriented Operations Executive to join our team. The ideal candidate will play a key role in managing day-to-day operations, streamlining processes, and ensuring effective coordination across departments. This position requires strong analytical thinking, communication skills, and the ability to work...


  • Remote, India highway delite Full time

    **Position: Operational Executive - Telematics Vertical** **About Us**: Highway Delite is a leading mobility services platform dedicated to enhancing transportation experiences through innovative solutions. We are currently seeking motivated and skilled Operational Executives to join our telematics vertical. **Key Responsibilities**: - **Client...


  • Remote, India Move My Stuff Full time

    **Key Responsibilities**: - Collaborate with cross-functional teams to ensure smooth operations and timely execution. - Monitor and manage logistics processes, optimizing efficiency and minimizing errors. - Communicate effectively with team members. - Address on-the-spot challenges with quick and effective solutions. - Contribute to process improvement...


  • Remote, India Itzeazy Full time

    We're Hiring: Operations Executive Locations: Work From Home Type: Full Time **Salary**: 12,000 to 15,000 Per Month Start Date: Immediate About Itzeazy: "Itzeazy is a dynamic, customer-focused company dedicated to delivering seamless services across multiple domains, with a strong emphasis on operational excellence, efficiency, and a growth-oriented work...

  • Operations Executive

    2 weeks ago


    Remote, India Nova Alchemy LLP Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are seeking a highly motivated and organised Operations Executive to join our growing vacation rental management company. As an Operations Executive, you will play a crucial role in ensuring the smooth and efficient operation of our business. You will be responsible for managing bookings, assisting guests, coordinating with property owners and cleaning...


  • Remote, India a3cedc74-4dca-4462-a9b5-bf3f9823a0e5 Full time ₹ 15,000 - ₹ 30,000 per year

    Job Overview:At Ranx, we help brands think and operate like media companies. We build branded media IP — from digital shows and podcasts to live experiences — that enable brands to tell powerful stories, build communities, and create lasting impact.We're looking for a Jr. Operations Executive to join our growing team. This role is perfect for someone...


  • Remote, India Compliance Mentorz Inc Full time

    **Job Summary** The Operations Administrator plays a crucial role in ensuring the smooth operation of daily business activities. This position requires a blend of administrative, organizational, and interpersonal skills to support the efficient functioning of the office. **Responsibilities** Auditing and Quality Assurance:Conduct meticulous audits of...