Front Desk Receptionist

2 weeks ago

Greater Noida, Uttar Pradesh, India SKA Group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Responsibilities

  • Greet and assist clients and visitors with a high level of professionalism and warmth.
  • Manage and coordinate guest visits, meetings, and event hosting.
  • Address client inquiries and requests in a timely, friendly, and efficient manner.
  • Maintain a comfortable and appealing reception area.
  • Coordinate with other departments to ensure all client needs are met effectively.
  • Assist in planning and executing client engagement events or activities.
  • Gather feedback from clients to improve guest satisfaction and enhance service quality.
  • Maintain accurate records of guest interactions and feedback in the database.

Qualifications and Experience

  • Bachelors degree in Hospitality.
  • 2-5years of experience in upscale hospitality or substantial internship experience in guest relations/customer service.

Skills and Competencies

  • Exceptional interpersonal and communication skills.
  • Proficiency in English.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional in high-pressure situations.
  • Customer-centric mindset with a proactive approach to enhancing guest satisfaction.

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