Front Desk Receptionist
2 days ago
Key Responsibilities
- Front Desk Management
- Welcome clients and visitors with warmth and professionalism.
- Manage appointments, scheduling, and confirmations.
- Maintain a tidy, inviting reception area that reflects the brand's premium image.
- Customer Service
- Address client queries in person, on phone, and via email with courtesy and accuracy.
- Share information about treatments, services, and products as guided by the team.
- Assist in managing client feedback and ensuring concerns are addressed promptly.
- Administrative Support
- Maintain records of appointments and client interactions.
- Handle billing, invoicing, and payment processing at the front desk.
- Support daily operational tasks including data entry, filing, and stock coordination.
- Brand Representation
- Uphold and reflect the values of the brand in every interaction.
- Ensure client confidentiality and trust at all times.
- Promote a professional and positive environment for both clients and colleagues.
Qualifications & Skills
- Graduate/Undergraduate with prior experience as a receptionist, front office executive, or customer service role (preferably in retail, beauty, hospitality, or healthcare).
- Strong communication skills (English & local language).
- Polished, professional appearance with a friendly demeanor.
- Good organizational skills with attention to detail.
- Proficiency in MS Office and appointment scheduling software.
- Ability to multitask and remain calm under pressure.
Job Type: Full-time
Pay: ₹300, ₹500,000.00 per year
Work Location: In person
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