Field Collection Executive
3 days ago
The Field Collection Executive will be responsible for visiting customers to collect overdue payments, verify KYC and loan-related documents, and ensure timely follow-ups for smooth recovery.
Location:- Electronic City, Bangalore
Btm Layout, Bangalore
Key Responsibilities:
- Visit customers at their residence or business premises for payment collection
- Follow up with borrowers for EMI dues, bounced payments, or settlements
- Conduct physical verification of documents (KYC, loan agreements, ID/address proof)
- Ensure authenticity and completeness of all submitted documents
- Obtain customer signatures and submit collected documents to the back-office team
- Maintain daily visit logs and collection reports
- Build rapport with customers and handle objections or concerns professionally
- Escalate complex or non-cooperative cases to the Collection Manager
- Adhere to RBI and internal guidelines for ethical recovery practices
- Responsible for visiting customers within a 50 km radius of their base location
Job Type: Full-time
Pay: ₹162, ₹240,000.00 per year
Benefits:
- Provident Fund
Education:
- Secondary(10th Pass) (Preferred)
Experience:
- product based company : 1 year (Required)
Location:
- Bangalore, Karnataka (Required)
Work Location: In person
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