Collection Executive

1 day ago


Bengaluru, Karnataka, India Jana Small Finance Bank Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibilities

Visit borrowers to collect overdue loan repayments.

Remind clients of upcoming and missed payment dates through phone calls, SMS, or field visits.

Negotiate and motivate clients to repay on time.

Prepare and maintain daily collection and recovery reports.

Identify clients with repayment difficulties and propose repayment solutions.

Support the branch in maintaining high portfolio quality and minimizing loan defaults.

Coordinate with the field officers and credit officers for follow-up on overdue accounts.

Escalate cases of willful default or fraud to the Recovery Manager.

Maintain client confidentiality and adhere to company recovery policies.

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