Customer Relationship Manager
1 week ago
- Administer and maintain the CRM platform (data integrity, workflows, integrations)
- Segment customer data and build targeted campaigns (email, notifications, SMS etc.)
- Track & analyze key metrics (customer engagement, retention, conversion, etc.)
- Collaborate with sales, marketing, product teams to align CRM strategy with business goals
- Train staff/users on the CRM system and help with adoption
- Ensure compliance with data protection/privacy policies
Job Type: Full-time
Pay: ₹15, ₹25,937.92 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
Speak with the employer
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