Customer Relationship Manager

1 week ago


Siliguri, West Bengal, India PADMASHRI GROUP Full time ₹ 1,50,000 - ₹ 3,00,000 per year
  • Administer and maintain the CRM platform (data integrity, workflows, integrations)
  • Segment customer data and build targeted campaigns (email, notifications, SMS etc.)
  • Track & analyze key metrics (customer engagement, retention, conversion, etc.)
  • Collaborate with sales, marketing, product teams to align CRM strategy with business goals
  • Train staff/users on the CRM system and help with adoption
  • Ensure compliance with data protection/privacy policies

Job Type: Full-time

Pay: ₹15, ₹25,937.92 per month

Benefits:

  • Paid sick time
  • Paid time off

Work Location: In person

Speak with the employer



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