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Guest Service Representative

2 weeks ago


Goregaon Mumbai Maharashtra, India Shott Amusement Limited Full time ₹ 2,64,000 per year

Profile: Guest Service Associate (GSA)

Education Required: Bachelor's degree or Diploma (Hospitality)

Job Type: Full-time | Rotational Shifts

Working Terms:

  • 9 hours per day
  • 1 weekly off on weekdays
  • Public holidays & weekends are working days
  • Uniform & grooming as per company standards

Skills Required:

  • Basic MS Office skills (Excel, Word, PPT)
  • Problem-solving ability
  • Calm under pressure
  • Team player

Responsibilities:

  • Deliver excellent customer service
  • Handle and coordinate high-profile guests & events
  • Escort VIP guests
  • Operate games and interact with customers
  • Promote and sell services
  • Manage customer operations

Perks & Benefits:

  • Double wages on national holidays
  • Compensatory offs for public holidays
  • 24 days paid leave after probation
  • Mediclaim coverage
  • Incentives & recognition programs
  • Child education benefits
  • Learning & development opportunities

Apply: |

Benefits:

  • Health insurance
  • Provident Fund

Job Type: Full-time

Pay: Up to ₹22,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person