Support Engineer

3 days ago

Hyderabad, Telangana, India Qualcomm Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company
Qualcomm India Private Limited

Job Area
Engineering Services Group, Engineering Services Group > Support Engineering

General Summary
Lab & Infrastructure Management

  • Maintain lab environment with regular ESD checks and ensure all temperature chambers, racks, and PCs are in healthy condition.
  • Monitor lab equipment performance and conduct fortnightly audits with published reports.
  • Work closely with the IT team to resolve lab PC issues and ensure systems are configured with the correct software tools.

Device & Inventory Management

  • Manage inventory of test devices, MSM parts, and DRAM components.
  • Handle device movement between racks and temperature chambers, including resting and cable connections.
  • Procure and manage accessories such as cables and JTAGs.
  • Collect and return devices to stores, updating asset tags and MCNs in the Confluence page.
  • Coordinate with the proto team for upgrades or reworks.

Testing & Engineering Support

  • Execute tests, troubleshoot issues, and resolve problems on Qualcomm test devices.
  • Pre-validate device boot-up before deployment into the test farm.
  • Debug device and JTAG-related issues.
  • Provide support to Business Units including Modem, Auto, IoT, XR, CSM, and Compute.
  • Maintain flexibility in work assignments and ensure timely task completion.

Minimum Qualifications

  • Bachelor's degree and 1+ year of Support Engineering or related work experience.

OR

Associate's degree and 2+ years of Support Engineering or related work experience.

OR

High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.

  • Completed advanced degree in a relevant field may be substituted for up to one year (Master's = one year) of work experience.

Applicants
: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability- or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies
: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.

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