M-Hro

Ready to shape the future of work? 
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager, HRO
You will be responsible to be an effective influencer, knowledgeable about the business, and whose impact and value is clear to the client group and HR org alike. The ideal candidate will thrive in a multifaceted and changing environment and have fun while getting a lot of great work done.
Responsibilities

•    Manage and compile payroll inputs received from outside of Workday (or its replacement) - Payroll earnings and deductions as per country requirements.

•    Manage and administer time keeping data.

•    Time and attendance data collation and submission to payroll vendor.

•    Share pre-payroll inputs with country specific payroll vendors as per defined timelines.

•    Process adjustments and additional payments (including reversals, corrections, and severance payments, stocks and equity).

•    Process yearend tax statements.

•    Perform payroll and time audits and reconciliation.

•    Follow quality requirements and act in compliance to local Laws and regulations.

•    Perform additional responsibilities from quality area, leading improvements, providing trainings.

•     Maintain process documentation.

•    Deep understanding of quality & compliance to North/South America local laws & regulations is necessary requirement.

•    Process bi-weekly/monthly payroll for US employees using [insert payroll system, e.g., ADP, Workday].

•    Validate timesheets, deductions, bonuses, and commissions.

•    Ensure compliance with US federal and state payroll laws and tax regulations.

•    Handle payroll-related queries from employees and HR teams.

•    Coordinate with Finance and HR for payroll funding, GL reconciliation, and reporting.

•    Prepare and submit payroll tax filings and year-end forms (W-2, W-4, 1099).

•    Maintain accurate payroll records and documentation.

•    Support audits and internal controls related to payroll.

•    Stay updated on changes in US payroll legislation and best practices.

•    Manages monthly and quarterly tax reconciliations, reconciles tax withholdings to tax remittances

•    Drives to achieve consistent payroll compliance with local, state, and federal tax jurisdictions

•    Partners with internal teams to ensure payroll is performing in compliance with tax regulations

•    Runs and analyses biweekly reports and resolved variances

•    Analyzes and works with vendor on W2's and Canada year-end forms and corrections

•    Manages quarter-end and year-end tax reviews and processes

•    Partners with the Payroll Specialist and Global Mobility to ensure accuracy for associates involved in relocation or global assignments, quarterly and annual relocation analysis and processing

•    Manages and resolves inquiries in an efficient and timely manner consistent with operating principles

•    Serves as the go-to person for payroll compliance issues and escalations

•    Leads and participates in payroll process improvement projects

•     Maintains active partnership cross functionally to ensure alignment across teams

•    Investigates and resolves payroll tax inquiries

Qualifications we seek in you
Minimum qualifications

•    Bachelor's degree or equivalent experience

•    Excellent verbal, written, presentation and interpersonal skills in English

•    Relevant HRSS experience

•    Relevant experience in NA HRO e-Time and Payroll domain
Preferred Qualifications

•    ADP e-Time

•     Workday

•    Service Now

Why join Genpact? 

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  

• Make an impact – Drive change for global enterprises and solve business challenges that matter 

• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities  

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. 
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.