Assistant Vice President, HRO Talent Acquisition

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Assistant Vice President, HRO Talent Acquisition

In this role, you will be responsible for overall HRO operations. Focus on continuous process improvements and adaptive changes. Develop and manage effective working relationships in the organization and actively collaborate with all clients. The ideal candidate will possess a strong background in HR operations, excellent analytical skills, and a passion for enhancing employee experience on a global scale.

Responsibilities

Lead Overall Talent Acquisition as Service Delivery Lead for US Client

Lead the overall operational activities and ensure noise-free operations, along with strong customer stakeholder management

Be hands on, to ensure delivery per customer expectation along with meeting defined SLA ensure customer satisfaction.

Assess actual performance against standards to resolve whether the team is on target to reach goals and take corrective actions as vital

Constantly work to find the opportunities to drive value beyond SLA's and contractual terms – hence be able to drive value share and Transformation opportunity

Strategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization. Facilitate and coordinate multiple deadlines, create cohesive teams, and respond quickly to management requests.

Drive regular governance/ monthly/quarterly to connect with retained leads and tower managers with strong partnerships in ensuring the success of the service delivery model

Review delivery of Talent Acquisition,

Build and manage multi-disciplinary functions (process & technology) that can successfully operationalize the end-to-end engagement lifecycle of the HRO operations.

Strong understanding and proven abilities of executing industry standards and market landscape that will determine the value proposition and competitive advantage for the shared service hub.

Actively work with client and internal team members in identifying and implementing the process standardization, simplification and automation opportunities, and act as a mentor/support for the teams.

Coach, mentor, train and coordinate the activities of the team

Manage the application and monitoring of the Hub's methodology framework, principles, and delegations

Understand the use of data to give insights to the business. Be able to make decisions using data

A reasonable level of excel usage is necessary

Leadership is key skills require to deliver HRO objectives

Strong people management

Qualifications we seek in you

Minimum Qualifications

Prior experience in US Talent Acquisition.

Any Graduate / Postgraduate

Relevant years of experience in HRO Ops with global exposure

Excellent analytical and problem-solving skills

Strong communication and interpersonal skills, with the ability to work collaboratively across diverse teams

Ability to manage multiple priorities in a fast-paced environment.

Knowledge of workday and service now.

Preferred Qualifications/ Skills

Bachelor in HR / B. Com/M. Com/ MBA HR with relevant years of experience.

Experience in operation in an outsourced environment of HRO domain and in-depth end to end process knowledge

Project Management knowledge and Transition Exposure – Should have transitioned large client's relationship seamlessly.

Ability to lead and build teams and build multiple internal partners.

Ability to build client partnership and work in cross functional teams, especially with relationship and sales team

Ability to work in an ambiguous environment.

Quality – Lean and six sigma knowledge and quality driven person

Must demonstrate a high level of self-motivation, energy and flexibility

Ability to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis

Innovative and always looking for continuous improvement in order to develop succession plan for staff

Ability to outline goals and outcomes, gather data, brainstorm on solutions, evaluate pros and cons.

Flexibility and willingness to travel. At times it may be extensive and at short notice.

Experience in managing critical projects that have complex requirements.

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Vice President

Primary LocationIndia-Noida

Education LevelBachelor's / Graduation / Equivalent

Job PostingOct 3, 2025, 5:30:43 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time