Assistant Vice President

2 days ago

Noida, Uttar Pradesh, India Three Across Full time ₹ 20,00,000 - ₹ 25,00,000 per year

We're Hiring: Assistant Vice President – HRO Operations (Diversity Hiring)
Are you a seasoned leader in HR Operations with a passion for
driving excellence, process improvements, and employee experience at scale
? We are seeking an
Assistant Vice President – HRO Operations
to lead our global HRO operations, ensuring seamless delivery, operational efficiency, and strategic impact across diverse teams and geographies.

Location:
Noida

Shift:
ANZ; Starts from 6:00 AM IST onward

Key Responsibilities

  • Lead overall HRO operations, ensuring noise-free service delivery and strong stakeholder satisfaction.
  • Oversee operational performance against standards, proactively identifying gaps and implementing corrective actions.
  • Drive value beyond SLAs, identifying transformation opportunities and process improvements.
  • Facilitate strategic alignment and communication across teams, multiple deadlines, and senior leadership stakeholders.
  • Ensure smooth delivery across Customer Interaction Centers, Data Management & Operations, Talent Acquisition, Talent Management, Total Rewards, and Payroll Processing.
  • Build, manage, and mentor multi-disciplinary teams across processes and technology.
  • Implement process standardization, simplification, and automation, acting as a mentor and coach for teams.
  • Monitor operations using data-driven insights, leveraging analytics to support decision-making.
  • Apply leadership to achieve HRO objectives, while maintaining compliance with governance, methodologies, and regulatory requirements.

Minimum Qualifications

  • Graduate or Postgraduate in any discipline.
  • Extensive experience in global HRO operations.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills; ability to collaborate across diverse teams.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with Workday, ServiceNow, or similar HR systems.

Preferred Qualifications

  • Degree in HR / B.Com / M.Com / MBA (HR) with relevant experience.
  • Hands-on experience in outsourced HRO operations with end-to-end process expertise.
  • Experience in project management and large-scale transitions, ensuring seamless client delivery.
  • Ability to lead and develop teams, build partnerships, and work cross-functionally with sales and relationship teams.
  • Familiarity with Lean, Six Sigma, and quality-driven processes.
  • Self-motivated, flexible, and innovative with a continuous improvement mindset.
  • Experience managing critical projects with complex requirements.
  • Willingness to travel extensively at short notice if needed.

Great HR operations don't just keep the lights on—they
shape the employee experience, enable business growth, and drive organizational transformation
. In a world where talent is the ultimate competitive advantage, how we design, deliver, and continuously improve HR operations can define the future of the organization.

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