Hiring For senior customer support/ healthcare support/ 10lpa

3 days ago


Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 15,000 - ₹ 28,00,000 per year

Hiring: Service Support Associate US Health Insurance

Role Overview:

We are looking for a Service Support Associate to support our US branch with policy renewals and documentation management. The ideal candidate will have a strong background in US Health Insurance and experience working with carriers such as Aetna, Blue Cross Blue Shield, or MetLife.

Key Responsibilities:

  • Act as the main point of contact for the US branch.
  • Manage end-to-end policy lifecycle & renewal activities.
  • Ensure compliance with US Health Insurance regulations.
  • Coordinate with internal teams to ensure timely renewals.
  • Handle queries, identify risks, and provide solutions.
  • Build and maintain strong working relationships with US stakeholders.

Skills & Competencies:

  • Excellent written & verbal communication.
  • Strong time management and organizational skills.
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
  • Insurance domain knowledge is a must.
  • Problem-solving and proactive approach.

Qualifications & Experience:

  • Graduate with 4+ years of experience in Health Insurance.
  • Minimum 15 years of education
  • Insurance certification (preferred, not mandatory).
  • Transition/onboarding experience (preferred, not mandatory).

Location: Hebbal

Shift: US Shift

Salary: Up to 10 LPA

Contact for more details:

  • Saran –
  • Rithik –
  • Akhil –


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