Hiring Senior Analyst For US Healthcare Process CTC UPTO 10LAC

5 days ago


Bengaluru, Karnataka, India Rivera Manpower Services Full time US$ 90,000 - US$ 1,20,000 per year

Warm Greetings from Rivera Manpower Services

We are hiring for the role of Senior Analyst (Service Support Associate) in the US Healthcare Insurance process.

Location: [Bangalore]

Shift: US Shifts

Experience: Minimum 4+ years in International Voice with specific experience in Insurance / Healthcare (mandatory)

Qualification: Graduate (15 years of education

Requirements:

  • Minimum 4 years of international voice experience in Insurance / Healthcare domain
  • Strong client servicing and stakeholder management background
  • Excellent verbal & written communication skills
  • In-depth knowledge of US Healthcare Insurance regulations
  • Proactive and self-driven with strong problem-solving skills
  • Advanced computer skills (Outlook, Word, Excel, PowerPoint)

Roles & Responsibilities:

  • Act as the primary point of contact for the US onshore branch
  • Provide end-to-end support for policy renewals, including documentation
  • Understand and implement US Health Insurance policies and standards
  • Manage policy lifecycle services and conduct renewal activities
  • Handle client queries effectively to minimize rework
  • Coordinate with internal teams to ensure timely completion of activities
  • Build and maintain strong relationships with stakeholders to ensure customer satisfaction

Call & Book Your Interview Slot:

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