Senior Quality Analyst//BPO//Voice Process

2 weeks ago


Bengaluru, Karnataka, India Hiresquad Full time ₹ 4,00,000 - ₹ 6,50,000 per year

Leading BPO in Bengaluru

Hiring for Sr Quality Analyst

US Healthcare Process

Must have minimum 1 year experience in Quality in International BPO in Voice process

Must have Experience in International BPO

CTC UPTO 6.5LPA

5 Days Working

Cabs in ODD Hours

Shifts 24*7

Responsibilities:


• Conduct Quality audits on Email, Chat & Calls and share feedback with agents.


• Conduct compliance and Quality checks and ensure timely reporting.


• Drive continuous improvement - make recommendations and drive improvement.


• Data analysis and creation of designated reports/ presentations.


• Strengthen Quality management processes/ framework to improve quality delivery.


• Ensure data management for all deliverables and be accessible without any delay.


• Client Escalation Management.


• Participate in internal & external calibrations to ensure consistent scoring & feedback delivery

approach.

Mail your cv at or call a



  • Bengaluru, Karnataka, India Hiresquad Resources Full time ₹ 4,00,000 - ₹ 6,50,000 per year

    Leading BPO in BangaloreRole - Sr Quality AnalystInternational Voice ProcessRequire minimum 1 Year Experience as Quality Analyst in International Voice ProcessWorked on 7QC toolsCTC Upto 6.5LPAUS SHIFTSLooking for Excellent Communication SkillsVirtual InterviewsWORK FROM OFFICEEducation- Graduate / Under GraduateExperience required-2years + Experience as a...


  • Bengaluru, Karnataka, India Hiresquad Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role - Supervisor Quality /Quality Team LeaderLeading BPO in BangaloreInternational Voice Process5 Days WorkingWorked on 7QC toolsMUST HAVE EXPERIENCE IN INTERNATIONAL VOICE PROCESSMUST BE QTL on PAPERSWORK FROM OFFICEEducation- Graduate / PostgraduateExperience required-Require minimum 1year Experience as a Quality Lead with overall 5+yrs...


  • Bengaluru, Karnataka, India Resource Drive Consulting Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 5 LPAQuality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 5 LPASales Trainer: Minimum...


  • Bengaluru, Karnataka, India Subhadra Jobs Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Quality analyst designation should be on paper at least one year Overall experience in Bpo at least 3year, Excellent communication ,candidates should know the KPI,KRA, 7QC tool, Call auditing and all .Looking immediate joiner ,Its a 24/7 shift, apply


  • Bengaluru, Karnataka, India Hash Connect Integrated Services Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job description Years of Experience: 2 to 4 years Designation: Trainer cum Quality AnalystNo. of Vacancy: 1Location: BengaluruKey Responsibilities:The Trainer cum Quality Analyst in a BPO environment is responsible for delivering training programs to new and existing customer service representatives and ensuring that the quality of service provided meets the...


  • Bengaluru, Karnataka, India Hiring Coach Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Job Title: International BPO Executive – Voice ProcessLocation: Kudlu Gate, BangaloreExperience: 1–3 yearsShift Type: 24/7 Rotational (US/UK/Australia)Job Description:We are looking for experienced BPO professionals for an international voice process.Responsibilities:Handle inbound and outbound international callsDeliver excellent customer supportMeet...


  • Bengaluru, Karnataka, India JobShop Full time ₹ 28,000 - ₹ 35,000 per year

    **"Apply Once, Access the Best Call Center Jobs in Bangalore through JobShop"**- Why limit yourself to one job opportunity? With JobShop, you can apply once and access call center roles from multiple leading companies in Bangalore. We partner with the best to offer competitive pay, excellent benefits, and career advancement for freshers and experienced...


  • Bengaluru, Karnataka, India JobShop Full time ₹ 3,50,000 - ₹ 7,00,000 per year

    **"Hiring Now Call Center Jobs in Bangalore with JobShop**- Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles.- Freshers can start their career here; experienced candidates can advance theirs.Job Details:International Voice Process Bangalore (Freshers & Experienced)Location:...

  • Voice Analyst

    1 week ago


    Bengaluru, Karnataka, India Consolidated Analytics Full time

    Walk in for International voice process.Broker Price Opinion (BPO) is responsible for managing the process of obtaining broker price opinions for the banks/mortgage companies. This role involves working with real estate agents, clients, and internal teams to ensure the timely and accurate completion of BPO reports.Key Responsibilities:•Coordinate the BPO...


  • Bengaluru, Karnataka, India Turiyam Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    -Monitor and evaluate voice interactions for quality assurance. -Identify process gaps and provide actionable feedback to agents. -Maintain audit records and prepare quality reports. Required Candidate profileMinimum 1 year of experience as a quality analyst on papers.Excellent Communication skills5 days working and rotational shifts. Call or Whatsapp @...